Summary
Overview
Work History
Education
Skills
Timeline
Generic

TAYLOR COYNER

Wellington

Summary

I am a highly trained Pharmacy Technician with strong clinical abilities and a successful career in both Pharmacy and Waitressing facilities. Proactive and organized with passionate commitment to first-rate patient care. Licensed in Maryland and Florida as well as nationally with expertise in Medicine.

Overview

11
11
years of professional experience

Work History

Refill Specialist

Village Medical
03.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Process prescription refills for patients based on protocol.
  • Assisted with prior authorizations and made sure they were submitted correctly
  • Assisted patients with scheduling appointments and verifying insurance is correct
  • ensures timely authorizations and referrals are obtained, and primary and/or secondary insurance information is verified and correct on the patient account

Pharmacy Technician

CVS Pharmacy
05.2015 - 09.2021
  • Receive written prescription or refill requests and verify that information is complete and accurate
  • Establish or maintain patient profiles, including lists of medications taken by individual patients
  • Maintain proper storage and security conditions for drugs
  • Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels
  • Answer telephones, responding to questions or requests
  • Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods
  • Prepare and process medical insurance claim forms and records
  • Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information
  • Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages
  • Operate cash registers to accept payment from customers

Pharmacy Technician

University of Maryland Medical Center
09.2016 - 11.2017
  • - Managed inventories tracking all in stock medications
  • - Rotated stock, ensuring all medications are with in expiration date order
  • - Removed expired or damaged drug products and resolved discrepancies in drug counts
  • - Received and verified incoming drug inventories
  • - Maintained clean and organized pharmacy shelving and work areas
  • - Delivered medications to the appropriate unit by scheduled time
  • - Filled narcotic/specialty medications in the secure vault

Waitress

Three Brothers Italian Resturant
03.2014 - 04.2015
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems
  • Collect payments from customers
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
  • Prepare checks that itemize and total meal costs and sales taxes
  • Take orders from patrons for food or beverages
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
  • Present menus to patrons and answer questions about menu items, making recommendations upon request
  • Clean tables or counters after patrons have finished dining
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning

Cashier

Burger King
08.2013 - 02.2014
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Assist customers by providing information and resolving their complaints
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
  • Greet customers entering establishments
  • Answer customers' questions, and provide information on procedures or policies
  • Calculate total payments received during a time period, and reconcile this with total sales

Education

High School Diploma - General

Northern High School
Owings, MD
06.2015

Skills

  • Drug inventory control
  • Proper labeling procedures
  • Pharmacy operations
  • Quality assurance and control
  • Time management
  • Detail-oriented
  • Customer service
  • Insurance verification
  • Issue receipts
  • Mathematics
  • Sales

Timeline

Refill Specialist

Village Medical
03.2022 - Current

Pharmacy Technician

University of Maryland Medical Center
09.2016 - 11.2017

Pharmacy Technician

CVS Pharmacy
05.2015 - 09.2021

Waitress

Three Brothers Italian Resturant
03.2014 - 04.2015

Cashier

Burger King
08.2013 - 02.2014

High School Diploma - General

Northern High School

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TAYLOR COYNER