Taylor Croft
Live Oak,FL
Summary
Dynamic leader with a proven track record at Bedrock Rehabilitation and Nursing, adept in client advocacy and fostering self-sufficiency through innovative policies. Excelled in team coordination and compliance, enhancing client services integration. Skilled in both problem-solving and written communication, significantly boosting client retention and staff development.
Overview
5
5
years of professional experience
Work History
Social Services Director
Bedrock Rehabilitation and Nursing
12.2022 - Current
- Referred patients to home health facilities and order equipment needed upon discharge.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Oversaw staff development through in-depth trainings, workshops, seminars, and other learning opportunities.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Oversaw compliance with federal, state, and local regulations, ensuring all programs operated within legal frameworks.
- Led a multidisciplinary team of professionals in the design and delivery of client-centered services.
- Coordinated with mental health professionals to integrate psychological support services into overall care plans.
Bookkeeper
Greene Publishing
07.2021 - 12.2022
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Reconciled and corrected issues with financial records.
Master Stylist
JCPenney Salon
01.2020 - 12.2021
- Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
- Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
- Contributed to overall salon success by actively participating in promotional events, social media campaigns, and community outreach efforts.
- Implemented effective time management strategies to reduce wait times for clients while maintaining quality service.
- Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
Education
High School Diploma -
Suwannee High School
Live Oak, FL06.2010
Skills
- Written and verbal communication
- Client needs assessments
- Client advocacy
- Interviewing skills
- Time management
- Problem-solving
- Attention to detail
Timeline
Social Services Director
Bedrock Rehabilitation and Nursing
12.2022 - Current
Bookkeeper
Greene Publishing
07.2021 - 12.2022
Master Stylist
JCPenney Salon
01.2020 - 12.2021
High School Diploma -
Suwannee High School
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