Taylor Crowson
Arlington,TX
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Loews Hotels & Co.
01.2024 - Current
- Skilled in mixing, garnishing & serving drink
- Knowledge of inventory on hand, drink mechanics, & drink pricing
- Ability to keep the bar organized, stocked & clean
- Able to help guests in selecting drinks/food
- Track record of taking & delivering orders quickly
- Clean, sanitize bar & equipment
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
Texas Live! Live! Arena
06.2020 - 01.2024
- Skilled in mixing, garnishing & serving drinks
- Knowledge of inventory on hand, drink mechanics, & drink pricing
- Ability to keep the bar organized, stocked & clean
- Able to help guests in selecting drinks/food
- Track record of taking & delivering orders quickly
- Clean, sanitize bar & equipment
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender and Server
Hoffbrau Steak House
06.2019 - 07.2020
- Skilled in mixing, garnishing & serving drinks
- Knowledge of inventory on hand, drink mechanics, & drink pricing
- Ability to keep the bar organized, stocked & clean
- Able to help guests in selecting drinks/food
- Track record of taking & delivering orders quickly
- Clean, sanitize bar & equipment
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Restaurant Manager/Bartender
Riscky's BBQ
01.2015 - 01.2019
- I started as a Server/Bartender I served and bartended for 3 years and worked my way into management
- I managed multiple Riscky's BBQ locations my job was to watch over the restaurants, make sure all guest were given legendary service
- Complete payroll and also retain a relationship with vendors, check in vendors
- I would close and open the restaurants, make company deposits and complete paperwork
- Resolve customer complaints to the best of my ability
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.
- Boosted customer satisfaction, introducing customer feedback system to address and rectify concerns promptly.
- Fostered positive work environment, leading to decrease in staff turnover.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Oversaw food preparation and monitored safety protocols.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender/Bar Manager
Los Vaqueros Restaurant
03.2013 - 01.2015
- I prepared and served drinks to customers directly or through waiters
- Some of my duties were collecting payments, keeping bar equipment clean, preventing customer excessive drinking, maintaining inventory also creating bar menus
Server
Fox And The Hound
01.2013 - 12.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Phlebotomy
Lone Star Phlebotomy
Burleson, TX11.2024
Cosmetology
Fort Worth Beauty School
Fort Worth, TX06.2022
High school - High School
Corner stone Christian academy
Fort Worth, TX03.2012
Skills
- Hospitality
- Bartending
- Restaurant Management
- Restaurant Experience
- Catering
- Serving Experience
- Upselling
- Customer service
- POS
- Food Preparation
- Retail Sales
- Banquet Experience
- Cash Handling
- Strong multitasking
- Team player attitude
- Engaging personality
- Outgoing Personality
- Organizational ability
- Customer service expertise
- Complex Problem-Solving
- Responsible Alcohol Service
- Payment Processing
- Cash Register Operation
- Hospitality service expertise
- Suggestive Selling
- Professional Appearance
- Food Service
- Alcohol awareness
- Team training and development
- Drink Preparation Techniques
- Inventory
- Sales expertise
- Wine and liquor knowledge
- Bar Equipment Familiarity
- Health codes compliance
- Basic accounting
- Ordering bar supplies
- Extensive beer knowledge
Certification
- ServSafe
- TABC Certification
- Driver's License
Timeline
Bartender
Loews Hotels & Co.
01.2024 - Current
Bartender
Texas Live! Live! Arena
06.2020 - 01.2024
Bartender and Server
Hoffbrau Steak House
06.2019 - 07.2020
Restaurant Manager/Bartender
Riscky's BBQ
01.2015 - 01.2019
Bartender/Bar Manager
Los Vaqueros Restaurant
03.2013 - 01.2015
Server
Fox And The Hound
01.2013 - 12.2015
Phlebotomy
Lone Star Phlebotomy
Cosmetology
Fort Worth Beauty School
High school - High School
Corner stone Christian academy
- ServSafe
- TABC Certification
- Driver's License
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