Taylor Dana
Redwood City,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Maker
Bare Bowls
04.2020 - Current
- Alto— Acai Bowl, and Customer Service, I have to balance making the bowls, taking customers orders and ensuring their happiness when crowds come in
Medical Coordinator
Revive Medical Spa
San Diego, CA
01.2023 - 07.2023
- Scheduled referral appointments to other providers for patients needing specialized treatment.
- Maintained professional demeanor while treating patients with respect and dignity.
- Discussed new medications and technologies specific to patient's conditions.
Sales Associate
Nordstrom
Palo Alto, CA
06.2021 - 01.2023
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Behavioral Therapist
ACES
San Diego, CA
07.2022 - 12.2022
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Helped teach important social, play and basic life skills such as personal hygiene management.
- Implemented behavioral intervention plans created by clinical supervisors.
- Collected session data to aid in treatment planning and assessment.
- Visited clients at home, school and other settings to leverage expertise and positively impact individuals' lives with skilled interventions.
- Motivated clients to reach treatment goals and supported each through difficult situations and transitions.
Coach
Bay shore Elite Gymnastics
06.2017 - 08.2019
- I coached toddlers and elementary schoolers during the summer camp
- I had to adapt to many different age ranges.
Education
High School Diploma -
Woodside High School
Bachelor of Science - Speech-Language Pathology And Audiology
San Diego State University
05.2023
Skills
- Complex Problem-Solving
- Customer Needs Assessments
- Data Accuracy
- Emotional Support
- Safety Protocols
- Company Guidelines
Timeline
Medical Coordinator
Revive Medical Spa
01.2023 - 07.2023
Behavioral Therapist
ACES
07.2022 - 12.2022
Sales Associate
Nordstrom
06.2021 - 01.2023
Maker
Bare Bowls
04.2020 - Current
Coach
Bay shore Elite Gymnastics
06.2017 - 08.2019
High School Diploma -
Woodside High School
Bachelor of Science - Speech-Language Pathology And Audiology
San Diego State University