Dedicated and trustworthy leader with a strong sense of judgment and a proven track record of integrity and dependability. Education and experience in fitness/health and wellness. Ready to embark on a successful career. Seeking an opportunity with an organization that values effective communication and teamwork, committed to supporting organizational objectives.
Overview
5
5
years of professional experience
Work History
Sales Associate/ Shift Lead
The Madison Tempe
08.2022 - 10.2023
Be efficient in both opening and closing the business
Answer all incoming calls and redirect them or keep messages
Greet and welcome guests
Be efficient in all POS tasks such as issuing refunds, gift cards, payouts, etc
Monitor office supplies and place orders when necessary
Make meaningful appointments to meet your monthly sales target
Describe the services that are provided to both current and new members
Highlight and uphold the club's goals as a provider of wellness and exercise
Student Services Building Clerk
Arizona State University
08.2021 - 08.2022
Performing moderately complex office and clerical duties in a confidential customer service oriented office setting
Assisting walk-in customers and customer email correspondence
Assisting with the disbursement of Student Account checks, answering telephones, filing, copying, running errands and other duties as assigned
Assisting with preparing monthly accounting data for journal entries and statement analysis
Developing a working knowledge on the University's online accounting system and A/R system to assist with student account updates
Clerical work (including filing)
Occasional testing of billing and student account processes
Scanning and organizing of accounting documents
Sales Associate
Club Pilates Gilbert
08.2021 - 11.2021
EXECUTE SALES PROCESS CONSISTING OF LEAD GENERATION, CONSISTENT FOLLOW UP, AND CLOSING OF DEALS
Conduct tours of the facility while establishing a relationship and targeting unique needs/wants of each client
Emphasize and enforce objectives of club as a fitness and wellness provider
Present available service to current and prospective members
Book quality appointments to achieve monthly sales quota
Participate in special events such as health fairs, grand openings, marathons, and community/hospital events to promote the club
Shift Lead
Clean Juice Certified Organic Juice Bar
06.2018 - 10.2019
Responsible for training, directing, and assisting employees and for the overall operation of the store, including but limited to the following:
Deliver an exceptional guest experience and ensure all team members do the same
Oversee that we deliver a quality product in a timely fashion
Resolve complaints and troubleshoot problems when the GM is not present (including Inventory) of goods review before and after shift and relate status to next shift lead and/or GM
Be efficient in both opening and closing the business
Manage daily sales goals and labor
Keep organized books with necessary daily forms
Be efficient in all POS tasks such as issuing refunds, gift cards, payouts, etc
Maintain a clean work environment
Ensure daily tasks are complete before the end of each shift
Education
Bachelor's - DIETETICS
ARIZONA STATE UNIVERSITY
12-2025
Transfer -
IRVINE VALLEY COLLEGE
06.2020
Diploma -
UNIVERSITY HIGH SCHOOL
Irvine, CA
06-2019
Skills
Reliable and Trustworthy
Great organization skills
Effective communication skills
Excellent work ethic
Team lead and Team Captain Experience
Excellent knowledge of MS Office (especially Excel and Word)
Customer Service
Accomplishments
High School Volleyball (Varsity Captain for two years)
Staff Registered Nurse at Tempe St Luke's Hospital/HonorHealth Tempe Medical CenterStaff Registered Nurse at Tempe St Luke's Hospital/HonorHealth Tempe Medical Center