Summary
Overview
Work History
Education
Skills
Proficiency
References
Timeline
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Taylor Danz

Shoreview,Minnesota

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

Wold Architects and Engineers
08.2020 - Current
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

Guest Experience Manager

Greco Properties
06.2023 - Current
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Planned and executed successful resident events multiple times a month.

Bar Manager

Tria Restaurant
06.2018 - 08.2020
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Increased revenue with creative marketing initiatives and promotional events.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.
  • Mentored and trained staff members to ensure exceptional customer service standards.

Restaurant Manager

The Tavern Grill
06.2014 - 06.2018
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.

Personal Banker

U.S. Bancorp
08.2013 - 06.2014
  • Improved customer satisfaction by providing personalized banking solutions and exceptional service.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
  • Boosted sales of bank products through effective cross-selling and up-selling techniques.

Education

B.A. Journalism -

University of Minnesota, Twin Cities
Minneapolis, MN
01.2017

Associate of Arts -

Anoka Ramsey Community College
Coon Rapids, MN
01.2015

Skills

  • Dependable Self-Starter
  • Organized
  • Creative
  • Detail oriented
  • Works well independently and in a team setting
  • Excellent communications skills, both verbal and written
  • Learns and adapts quickly to any environment

Proficiency

  • MS Word
  • Excel
  • Power Point
  • Publisher
  • Visio
  • Adobe
  • Outlook
  • Prezi

References

References are available on request.

Timeline

Guest Experience Manager

Greco Properties
06.2023 - Current

Administrative Assistant

Wold Architects and Engineers
08.2020 - Current

Bar Manager

Tria Restaurant
06.2018 - 08.2020

Restaurant Manager

The Tavern Grill
06.2014 - 06.2018

Personal Banker

U.S. Bancorp
08.2013 - 06.2014

B.A. Journalism -

University of Minnesota, Twin Cities

Associate of Arts -

Anoka Ramsey Community College

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Taylor Danz