A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods. Capable of quickly memorizing product details and fostering strong customer relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food and Beverage Assistant Manager
Bonita National Golf & Country Club
Bonita Springs, FL
01.2024 - Current
Supervised and trained staff in food and beverage service standards, procedures and regulations.
Developed and executed detailed event plans, including timelines, budgets, staffing requirements, and logistics.
Assessed event success and identified improvement areas through client feedback.
Wrote and communicated clearly, understood internal documents and reports and interacted professionally with guests and employees.
Assisted in the recruitment process by screening resumes of potential candidates.
Monitored inventory of food items and supplies, placing orders as needed.
Coordinated with other departments such as housekeeping or maintenance to ensure smooth operation of the restaurant.
Developed menus for special events and daily operations, ensuring compliance with health regulations.
Prepared reports on employee performance evaluations, attendance records and disciplinary actions taken when necessary.
Conducted weekly meetings with employees to discuss upcoming events or changes within the restaurant industry.
Maintained a clean working environment by delegating cleaning tasks among team members according to their job descriptions.
Bartender
Bonita National Golf & Country Club
Bonita Springs, FL
10.2022 - 12.2023
Participated in weekly team meetings to discuss goals and objectives set by management.
Provided drink suggestions to customers based on their preferences.
Performed opening and closing duties including restocking supplies.
Maintained inventory of liquor, beer, wine, and other beverage items.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Checked identification cards for proof of age prior to serving alcohol beverages.
Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Server
Twin Peaks
Estero, FL
10.2021 - 02.2023
Delivered food orders promptly and courteously.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Checked food before serving it to customers.
Accurately recorded orders on cash register and point-of-sale system.
Stayed informed about daily specials, new menu items, promotions.
Shift Leader
Dunkin Donuts & Baskin Robbins
Lithia, FL
08.2020 - 09.2021
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients.
Ensured that beverages were prepared correctly using standardized recipes.
Education
High School Diploma -
Newsome High School
Lithia, FL
05-2021
Communication
Florida Gulf Coast University
Fort Myers, FL
Skills
Employee Coaching
Operations Oversight
Expense Tracking
Event Coordination
Effective Communication
Multitasking
Liquor Law Compliance
Safe Food Handling
Affiliations
Involved in volleyball and competitive cheer prior to college
Current volunteer ar the Harry Chapin Food bank of Southwest Florida
Offered private bartending for small house parties earlier in college.
Involved in FGCU's Conservative Club
Accomplishments
Achieved an exceptional 3.5 GPA in highschool/graduated with honors
Invited into NHS
Successfully completed the Medical Device Industry Course taught by Dr. Shawn Felton at FGCU
Successfully completed and excelled the Arthrex Oral Presentation associated with the Medical Device Industry Course
Achieved promotion to Ast F&B Manager at Bonita National Golf and Country Club after bartender at the establishment for less than 2 years.
Certification
Awarded the Medical Device Industry Badge by FGCU and Arthrex.
Awarded the Fundamentals of Written Communication Badge by FGCU
Completed and obtained ServSafe certification
Continuously completes Florida's quarterly alcohol compliance and handling course
Custom
References available upon request.
Timeline
Food and Beverage Assistant Manager
Bonita National Golf & Country Club
01.2024 - Current
Bartender
Bonita National Golf & Country Club
10.2022 - 12.2023
Server
Twin Peaks
10.2021 - 02.2023
Shift Leader
Dunkin Donuts & Baskin Robbins
08.2020 - 09.2021
High School Diploma -
Newsome High School
Communication
Florida Gulf Coast University
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