Taylor Davidson
Fort Myers,FL
Summary
Possesses versatile skills in healthcare, medical knowledge, and hospitality management. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
5
5
years of professional experience
Work History
Food and Beverage Manager
TROON / Bonita National
01.2024 - Current
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Maintained highest standards for beverage quality and service.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
- Oversaw the hiring process for new employees, selecting top talent to join our team.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Server/Bartender
TROON / Bonita National
10.2022 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Shift Leader
Dunkin Donuts & Baskin Robbins
07.2020 - 09.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
Bachelor of Science - Health Science; College of Health & Human Services
Florida Gulf Coast University
Fort Myers, FL05-2026
Skills
- Service delivery management
- Operations oversight
- Nutrition awareness
- Team leadership
- Administrative tasks
- Patient care
- Patient safety
- HIPAA compliance
- Medical terminology knowledge
- Data entry
- Appointment setting
Timeline
Food and Beverage Manager
TROON / Bonita National
01.2024 - Current
Server/Bartender
TROON / Bonita National
10.2022 - 01.2024
Shift Leader
Dunkin Donuts & Baskin Robbins
07.2020 - 09.2021
Bachelor of Science - Health Science; College of Health & Human Services
Florida Gulf Coast University
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