Taylor Davis
Sandy,UT
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Remote Customer Service Positions
VARIOUS
01.2020 - 11.2024
- Worked remotely from home during the COVID years for several companies providing exceptional customer service and support, by phone, computer or both as required.
Lube Technician
JIFFY LUBE
01.2018 - 08.2019
- Performed maintenance on vehicles, including oil changes and lubrication of the vehicles
- Assisted customers with selecting the best product for their vehicles needs.
CNA
UNIVERSITY OF UTAH HOSPITAL, NEURO ACUTE CARE UNIT
01.2017 - 12.2018
- Assisted doctors and nurses with daily patient care
- Removed IV's, catheters, took vitals and one-to-one patient care of highly acuity patients.
Customer Service Representative
USAA
01.2016 - 12.2017
- Assisted clients over the phone with auto loans with prompt and accurate service
- Mastered the ability to be able to use a VoIP telephone system to be able to transfer and answer phone calls
- Excelled at the ability to use multiple computer systems to process and research information for the clients.
Education
CNA - Caretaker
UTAH CNA CENTER
07.2017
FFA DEGREES FFA Degree & Green Hand FFA Degree -
OLYMPUS HIGH SCHOOL
06.2013
GRANITE TECHNICAL INSTITUTE - Chapter
06.2013
Skills
- Ability to be able to operate multiple types of computer systems
- Friendly, patient and love working with people
- Reliable, hardworking, detail oriented and able to multitask efficiently and accurately
- Communicates well with different types of personalities through different mediums
- Call center experience
- Complaint Handling
- Empathy Display
- Patience Maintenance
- Customer Service
- Active Listening
- Multitasking
- Excellent Communication
- Call Management
Certification
CNA
Quote
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsWork from home optionPaid sick leavePaid time off401k matchTimeline
Remote Customer Service Positions
VARIOUS
01.2020 - 11.2024
Lube Technician
JIFFY LUBE
01.2018 - 08.2019
CNA
UNIVERSITY OF UTAH HOSPITAL, NEURO ACUTE CARE UNIT
01.2017 - 12.2018
Customer Service Representative
USAA
01.2016 - 12.2017
CNA - Caretaker
UTAH CNA CENTER
FFA DEGREES FFA Degree & Green Hand FFA Degree -
OLYMPUS HIGH SCHOOL
GRANITE TECHNICAL INSTITUTE - Chapter
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