Taylor Davis
Honolulu,HI
Summary
Dynamic Office Manager with a proven track record at A&K Appliance, enhancing team productivity and streamlining operations. Expert in office administration and customer relations, demonstrated through improved financial accuracy and customer satisfaction. Skilled in conflict management and decision-making, fostering a positive work culture and driving results.
Overview
4
4
years of professional experience
Work History
Office Manager
A&K Appliance
12.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Assistant Store Manager
AT&T
08.2020 - 11.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Education
Associate of Science - General Studies
Weatherford College
Weatherford, TX05.2020
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Customer Relations
- Clear oral/written communication
- Data Entry
- Document Management
- Relationship Building
Timeline
Office Manager
A&K Appliance
12.2022 - Current
Assistant Store Manager
AT&T
08.2020 - 11.2022
Associate of Science - General Studies
Weatherford College
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