Summary
Overview
Work History
Education
Skills
Certification
Honorsandawards
Completedrelevantcoursework
Accomplishments
References
Timeline
Generic
TAYLOR DAVIS

TAYLOR DAVIS

Wakeman,OH

Summary

Energetic soon-to-be graduate with wealth of experience in customer service, creating successful reading programs and interpersonal communications. Hardworking, compassionate and willing to go extra step to complete tasks.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Circulation Assistant

Tiffin University
Tiffin, OH
08.2022 - Current
  • Kept library shelves and printed materials well-stocked and organized according to established system
  • Organized and maintained detailed records on equipment use, materials logs and circulation activities
  • Catalogued and sorted books and library materials
  • Managed interlibrary loan requests promptly, ensuring timely access to desired materials from other institutions
  • Aided faculty members with research inquiries as needed, demonstrating exceptional knowledge of the library's collection
  • Helped with weeding of book and reference collections by sorting heavily worn items
  • Answered general questions in person, by phone and over email
  • Adaptable and proficient in learning new concepts quickly and efficiently
  • Assist User Services Librarian with implementing student-oriented programming events, such as the University Book Club

Intern

Cedar Point Amusement Park
Sandusky, OH
05.2024 - 08.2024
  • Assisted residents with housing applications and requests.
  • Monitored housing buildings while accommodating incoming residents daily.
  • Prepared social activity events for residents to participate in weekly throughout the summer.
  • Attended training sessions on topics such as hospitality and customer service techniques to better accommodate our international residents.
  • Developed a new system in which residents had better opportunities to use the cookhouse with online booking.
  • Presented new system idea to internship board, and it was well received and is being implemented.
  • Requested, scheduled, and coordinated general maintenance or repairs for residential building issues.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Gained extensive knowledge with the STARREZ system, as well as Microsoft Teams.
  • Coordinated, alongside a co-intern to carry out large events and prizes for employees.
  • Participated in internship events offered, including a site visit and sessions on the parks' business strategies and big picture events.

Intern

Lorain County Community Action Agency
Lorain, OH
05.2023 - 08.2023
  • Managed the making and submitting of call-off reports daily.
  • Coordinated hiring dates and orientation paperwork for newly hired employees.
  • Examined bills and insurance compensation documents and corrected them.
  • Managed mailing out new policy notices to every employee before the new fiscal year.
  • Assisted with the recruitment process by conducting initial phone screens and scheduling orientations.
  • Prepared new hire orientation materials such as handbooks, policies, procedures.
  • Worked closely with payroll department to verify accuracy of employee information prior to payment processing.
  • Assisted HR team members in administering benefit programs such as health insurance plans or 401 retirement accounts.
  • Organized and stored over 300 employment forms and information.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Compiled and updated employee files to document employee actions and information on payroll and benefits actions.
  • Packaged new hire packets and materials for distribution to newly hired employees.

C-side Cashier

Friendship Store
Vermilion, OH
05.2021 - 08.2023
  • Manage personal, financial, and material resources within the store
  • Maintain responsibility for opening and managing the store alone
  • Train new hires and inform them of gas and oil safety protocol
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Handled cash with high accuracy and took care to check bills for fraud
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked
  • Used critical thinking when learning new systems and policies on attendance similar to course work

Shift Lead Manager

Taco Bell
06.2018 - 05.2021
  • Deployed and supervised crew members positions every shift
  • Maintained financial resources through cash drops and deposits
  • Collaborated with superiors in coordinating inventory stock and ordering procedures
  • Certified in ServSafe food safety training
  • Provided excellent service orientation
  • Maintained positions at multiple locations simultaneously
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping
  • Tracked receipts, employee hours, and inventory movements
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas
  • Provided feedback to team members on their performance levels.
  • Addressed any issues or concerns raised by staff during shifts.
  • Adhered to all health and safety guidelines while managing the shift.

Education

Undergraduate - Human Resource Management

Tiffin University
Tiffin, OH
12.2024

Skills

  • Community Engagement
  • Event preparation
  • Library Resources
  • Online Computer Library Center
  • Organizational abilities
  • Document Management
  • Onboarding understanding

Certification

  • Digital Advertising
  • Digital Marketing
  • Social Media Marketing
  • Frictionless Sales
  • Email Marketing
  • Servsafe food certified by The National Restaurant Association

Honorsandawards

Currently receiving scholarship with the Tiffin University Choir and Theater Department.

Completedrelevantcoursework

  • Human Resources Management
  • Organizational Behavior
  • Personal Selling
  • Managerial Accounting
  • Data Analytics Spreadsheets
  • Total Compensation
  • Buyer Behavior

Accomplishments

Accepted in the National Society of Leadership and Success

References

Luann Edwards,  Director at Pfeiffer Library, Tiffin University. 235 Miami street Tiffin, OH 44883

 edwardslu@tiffin.edu 419.448.3436

Corri Miller, Assistant Dean for Campus Programs, Assistant Professor of Management, Faculty Athletic Representative (FAR), Tiffin University 155 Miami Street Tiffin, Ohio 44883

millercor@tiffin.edu 419.448.3064

Carla Rodriguez, Human Resource Director, Lorain County Community Action Agency, 936 Broadway Avenue Lorain, OH 44052

crodriguez@lccaa.net 440.245.2009

Timeline

Intern

Cedar Point Amusement Park
05.2024 - 08.2024

Intern

Lorain County Community Action Agency
05.2023 - 08.2023

Circulation Assistant

Tiffin University
08.2022 - Current

C-side Cashier

Friendship Store
05.2021 - 08.2023

Shift Lead Manager

Taco Bell
06.2018 - 05.2021

Undergraduate - Human Resource Management

Tiffin University
TAYLOR DAVIS