Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Fine Dining Server
Vintage2298
Auburn, AL
04.2023 - Current
Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
Took orders for food and beverages in a professional manner.
Facilitated communication between the kitchen and the dining room to ensure accurate order fulfillment.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Responded quickly to guest inquiries or complaints in a professional manner.
Managed daily operations including scheduling shifts, assigning tasks, and resolving disputes between staff members.
Reviewed closing reports at end of shifts and corrected mistakes.
Server
Cracker Barrel Old County Store
OPELIKA, AL
04.2021 - 04.2023
Served food and beverages to patrons and immediately remedied issues with orders.
Trained new employees to perform duties.
Greeted guests and provided menus.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Stayed informed about daily specials, new menu items, promotions.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Host
Baumhower's Victory Grille
Opelika, AL
10.2020 - 05.2021
Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Assisted servers in seating guests by escorting them to their tables.
Offered seating and other special accommodations to customers according to preferences and dining area volume.
Monitored dining area to assess server capacity and estimate wait times.
Team Member
Momma Goldberg's
Opelika, AL
12.2019 - 03.2020
Maintained positive working relationship with fellow staff and management.
Trained new team members using approved training materials and information.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Monitored expiration dates on food items for freshness assurance.
Assisted customers with product selection and ordering process.
Provided customer service support to ensure satisfaction.
Education
Associate of Science - Nursing
Southern Union State Community College
Opelika, AL
05-2027
High School Diploma -
Opelika High School
Opelika, AL
05-2021
Skills
Patient care
Vital signs monitoring
Team collaboration
Time management
Hospitality and accommodation
Conflict resolution
Effective communication
Upselling techniques
Tableside service
Liquor, wine, and food service
Relationship building
Stress management
Customer service
Attention to detail
EMR documentation
Nursing School Skills
Worked ample hours at EAMC for clinicals
Obtained vitals
Performed total and partial bed baths
Administered medication with the presence of an instructor
Fed patients
Collaborated with nurses on anything they needed assistance with