Taylor Delley
Tyler
Summary
Dedicated and compassionate occupational therapy applicant seeking admission to the Master of Occupational Therapy (MOT) Program at The University of Texas at Tyler. Achieved academic growth and a renewed commitment to higher education by earning Dean’s List honors while completing prerequisite coursework in 2024. Professional experience in the insurance industry has developed strong skills in customer service, communication, problem-solving, and client advocacy, complemented by a results-oriented approach that consistently exceeds targets in fast-paced environments. Passionate about enhancing individuals' independence and quality of life through patient-centered care, combining strategic thinking with hands-on experience to deliver impactful solutions that drive success in the healthcare industry.
Overview
3
3
years of professional experience
Work History
Founder & Operations Coordinator
SwiftDrop Courier LLC
12.2025 - Current
- Managed scheduling, communication, and delivery coordination for a startup courier business
- Demonstrated time management, organization, and problem-solving skills in fast-paced environments
- Built professional relationships through reliable and customer-focused service
- Handled administrative responsibilities including customer communication, documentation, and operational planning
Licensed Insurance Representative
State Farm
10.2023 - Current
- Maintain active licenses in Life & Health and Property & Casualty insurance
- Deliver professional customer service while assisting clients with policy questions, claims support, and insurance solutions
- Build trust and rapport through effective communication, empathy, and problem-solving
- Balance full-time employment responsibilities while pursuing prerequisite coursework for occupational therapy school
- Demonstrate professionalism, organization, and attention to detail in a fast-paced environment
- Supported team operations and maintained strong communication with coworkers and customers
- Assisted with problem-solving and conflict resolution in customer-focused situations
- Developed leadership, multitasking, and interpersonal communication skills
Education
Bachelor of Science - Kinesiology
The University of Texas At Tyler
Tyler, TX12-2016
Skills
- CPR Certified
- Microsoft Office Suite
- Professional Communication
- Time Management & Organization
- Life and Health License
- Property and Casualty License
- Team Collaboration
- Problem-Solving
- Scheduling & Administrative Support
- Strategic thinking
- Client engagement
- Goal setting
- Process improvements
Accomplishments
Dean's list Fall 2024
Pre-requisits GPA: 3.2
Falconer scholar 2011
Kudos at State Farm for going above and beyond
Timeline
Founder & Operations Coordinator
SwiftDrop Courier LLC
12.2025 - Current
Licensed Insurance Representative
State Farm
10.2023 - Current
Bachelor of Science - Kinesiology
The University of Texas At Tyler
OCCUPATIONAL THERAPY OBSERVATION HOURS
Healing Movement Occupational Therapy: Occupational Therapy Observation hours with Christina Hill | Private Practice
- Completed 52 observation hours in an outpatient private practice setting
- Observed individualized treatment sessions focused on improving independence and daily functioning
- Gained exposure to therapeutic interventions, patient-centered care, and adaptive strategies
Continue to volunteer and assist within the clinic setting while learning from ongoing mentorship opportunities
Kids Care Home Health: Occupational Therapy Observation Student with Julie Seidens
- Completed 13.5 observation hours in a home health setting
- Observed occupational therapy services provided within patients’ home environments
- Learned the importance of family involvement, adaptability, and individualized care planning.
UT Health East Texas: Occupational Therapy Observation Student with Savannah Boales and Markeisha Thomas
- Completed 26 observation hours in a hospital setting
- Observed interdisciplinary collaboration, patient evaluations, and rehabilitation-focused treatment approaches
- Developed greater understanding of acute care and inpatient occupational therapy services