Taylor Dick
Port Saint Lucie,Florida
Summary
Accomplished administrative professional offers expertise in calendar management, travel arrangements, document preparation, and event coordination. Leverages strong organizational, multitasking, and problem-solving skills to successfully manage multiple projects with tight deadlines. Highly proficient in MS Office Suite, G Suite, and CRM tools with proven track record of delivering high-quality results. Detail-oriented professional promotes exceptional interpersonal skills, with a proven ability to build and maintain successful relationships with clients, colleagues, and vendors. Skilled in scheduling, calendar management, event planning, and meeting coordination. Demonstrated success in leveraging strong organizational and communication skills to support the achievement of high-level objectives. Efficient and effective individual with vast experience providing executive-level administrative and project management support to corporate executives. Proven ability to handle confidential information with discretion and offers excellent customer service utilizing exceptional communication skills. History of success in creating cost-effective solutions that improve departmental operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Business Office Manager
Harbor Place At Port St Lucie, Century Park, Port
Port St Lucie , Florida
01.2024 - Current
- Processing payment including Rent, Renewals, Agreements and Miscellaneous cash
- Handling confidential information and software for various purposes
- Answering multi-phone lines
- Filing
- Managing calendar, agreements, renewals, and documents for the Business Office
- Data Entry
- Client Relations
- Identifying and resolving Resident and Family complaints
- Other clerical duties
EXECUTIVE ASSISTANT TO THE CHIEF EXECUTIVE OFFICER
YMCA of the Treasure Coast
Stuart , US
01.2023 - 12.2023
- Conducted research on behalf of the CEO to gain insights into industry trends and developments
- Analyzed data to identify areas where process improvements can be made
- Handled confidential information with discretion and sensitivity towards its nature
- Coordinated travel arrangements for the CEO, including flights, accommodations, ground transportation, and itineraries.
- Responded to emails on behalf of the CEO when necessary
- Managed calendars of the CEO to ensure efficient use of time
- Implemented strategies to improve operational efficiency within the office environment
HUMAN RESOURCES MANAGER
The Law Offices of Travis R. Walker, P.A
Stuart , US
02.2022 - 01.2023
- Handling confidential softwares for various purposes
- Payroll with Gusto
- Assisting with Reception
- Assisting as Intake Coordinator
- 401k applications
- Handling insurance renewals/updates
- Answering client calls
- Internal staff complaints/concerns
- Handling the entire hiring process from start to finish including interviews/shared access etc
- Handling terminations and write ups
- Registering/attending company events
- Other various Human Resource duties
CUSTOMER SERVICE REPRESENTATIVE
YMCA of Treasure Coast
Stuart , US
07.2020 - 02.2022
- Greet/assist members
- Answer phones
- Filing
- Data entry
- Client relations
- Other clerical duties
- Responded to telephone inquiries and complaints following standard operating procedures
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
- Resolved customer complaints promptly and efficiently
- Performed data entry tasks accurately and in a timely manner
CUSTOMER SERVICE REPRESENTATIVE
Safe Clean
Port Saint Lucie , US
01.2017 - 05.2020
- Greet/assist customers
- Answer phones
- Filing
- Data entry
- Client relations
- Assisted with Payroll
- Assisted with clock in system
- Other clerical duties
- Server
- Responded to telephone inquiries and complaints following standard operating procedures
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Developed strong customer relationships and loyalty through effective communication
- Conducted regular follow-up calls with customers after resolving their issues
CUSTOMER SERVICE REPRESENTATIVE
Tako Tiki
Jensen Beach , US
01.2017 - 04.2020
- Greet/assist customers
- Answer phones
- Take orders
- Run food
- Assist with opening duties
- Assist with closing duties
- Restocking
CUSTOMER SERVICE REPRESENTATIVE
Martin County Building
, US
06.2012 - 10.2016
- Answering phones
- Client relations
- Data entry
- Filing
- Assisting internal staff
- Other clerical duties
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
- Responded to telephone inquiries and complaints following standard operating procedures
- Conducted regular follow-up calls with customers after resolving their issues
- Resolved customer complaints promptly and efficiently
- Utilized problem-solving techniques to identify solutions for complex customer inquiries
EVENTS COORDINATOR ASSISTANT
Harley Davidson
, US
08.2010 - 06.2012
- Assist customers
- Answer phones
- Filing
- Data entry
- Scheduling events
- Hiring caterers/music/staff for events
- Other clerical duties
- Organized registration processes for guests attending events
- Generated reports summarizing key metrics from past events
- Created promotional materials for upcoming events, including flyers and emails
- Provided administrative support to the Events team, such as filing documents and scheduling meetings
Education
Some College (No Degree) -
Indian River State College
Skills
- Customer Service
- Administrative Experience
- Typing
- Clerical Experience
- Filing
- Cash handling
- Event Planning
- QuickBooks
- Personal Assistant Experience
- Order entry
- Documentation review
- Office Management
- Data Entry
- Organizational Skills
- Payroll
- Communication skills
- HR sourcing
- Supervising experience
- Training & development
- Microsoft Powerpoint
- Employee Training
- Human Resources Law
- Executive Calendars
Certification
Driver's License
References
References available upon request
Timeline
Assistant Business Office Manager
Harbor Place At Port St Lucie, Century Park, Port
01.2024 - Current
EXECUTIVE ASSISTANT TO THE CHIEF EXECUTIVE OFFICER
YMCA of the Treasure Coast
01.2023 - 12.2023
HUMAN RESOURCES MANAGER
The Law Offices of Travis R. Walker, P.A
02.2022 - 01.2023
CUSTOMER SERVICE REPRESENTATIVE
YMCA of Treasure Coast
07.2020 - 02.2022
CUSTOMER SERVICE REPRESENTATIVE
Safe Clean
01.2017 - 05.2020
CUSTOMER SERVICE REPRESENTATIVE
Tako Tiki
01.2017 - 04.2020
CUSTOMER SERVICE REPRESENTATIVE
Martin County Building
06.2012 - 10.2016
EVENTS COORDINATOR ASSISTANT
Harley Davidson
08.2010 - 06.2012
Driver's License
Some College (No Degree) -
Indian River State College
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