Taylor Duffie-West
Davison,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Esthetics Instructor
Mott Community College
Flint, MI
08.2015 - Current
- Instructed students on the fundamentals of esthetics, including skin care and makeup application techniques.
- Developed lesson plans for classes in esthetic services, such as facials, waxing and body treatments.
- Demonstrated proper use of products and tools used in providing esthetic services to clients.
- Provided guidance and support to students during their practical training sessions.
- Maintained records of student attendance, grades and other relevant data related to classes taught.
- Ensured that all equipment used during instruction was properly maintained and functioning properly.
- Incorporated current technology into courses such as software programs for booking appointments or tracking inventory.
- Adapted instructional methods according to individual needs of each student.
Salon Owner/Operator
Industry Beauty LLC
Davison, MI
10.2013 - Current
- Maintained salon finances, including budgeting, payroll and bookkeeping.
- Organized and scheduled appointments for clients using software systems.
- Created marketing strategies to increase clientele and expand the business.
- Managed staff by recruiting, training and coaching employees.
- Provided excellent customer service to ensure repeat business from satisfied clients.
- Ordered supplies and equipment needed for daily operations.
- Ensured that all safety protocols were followed in the salon at all times.
- Inspected workstations regularly to ensure they are clean and organized.
- Promoted special offers through social media platforms to attract new customers.
- Performed administrative duties such as filing paperwork and responding to emails.
- Resolved customer complaints quickly and efficiently while maintaining professionalism.
- Adhered to state laws and regulations regarding licensure, sanitation standards.
Flight Attendant
AirTran Airline
Orlando, FL
01.2011 - 10.2013
- Greeted customers and identified their needs.
- I resolved customer inquiries quickly.
- Completed flight logs, passenger action reports and inventory paperwork with high attention to detail.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Offered suggestions to improve processes related to customer service activities.
- Greeted passengers, answered questions, and directed them to their seats.
- Reported any incidents or irregularities regarding the aircraft or equipment to the captain immediately.
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
- Responded to medical emergencies as needed during flights.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Provided safety instructions to passengers prior to takeoff and landing.
Education
Bachelor of Arts - Business Administration
University of Michigan-Flint
Flint, MI05.2013
Skills
- Leadership Development
- Course Planning
- Recordkeeping Master
- Curriculum Development
- Public Speaking
- Performance Evaluation
Timeline
Esthetics Instructor
Mott Community College
08.2015 - Current
Salon Owner/Operator
Industry Beauty LLC
10.2013 - Current
Flight Attendant
AirTran Airline
01.2011 - 10.2013
Bachelor of Arts - Business Administration
University of Michigan-Flint
Similar Profiles
Abigail FultsAbigail Fults
Welder, Student Worker at Mott Community CollegeWelder, Student Worker at Mott Community College
Johnny WatsonJohnny Watson
Custodian/groundskeeper/maintenance at Mott Community CollegeCustodian/groundskeeper/maintenance at Mott Community College
Sasha SpoonSasha Spoon
Student at Mott Community CollegeStudent at Mott Community College