Taylor Dugger

Shop Floor Foreman

• Prioritizes and manages daily operation of mission support section
• Responsible for training and welfare of subordinates, raging from small special missions teams to high organization level of over 200 servicemembers
• Promotes safety and risk mitigation in accordance with OSHA and Air Force doctrine
• Routinely evaluates and provides feedback, makes corrections, and administers disciplinary actions (as needed) to subordinates
• Conducts after action reports effectively to appropriate level of command
• Oversees quality inspections on maintenance performed, over 134 unit assets
• Orders parts and supplies from suppliers when bench stock levels dropped below threshold or when broken parts required replacement
• Regulates parts procurement and inventory to include tools and equipment
• Complies with state/country environmental regulations on hazardous material and hazardous waste materials
• Accounts and records government spending on all vehicle maintenance related expenditures

Customer Service Representative

• Shift lead at multiple locations across northern Colorado Springs region
• Responsible for cleaning standards in dining area and "back of house" daily operations
• Sole material and food facilitator, responsible of ordering and rotating goods
• Created food service plans for daily food preparation and line cook necessities
• Responded to customer needs through competent customer service and prompt problem-solving.
• Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.