Taylor Dunbar
QUEEN CREEK,AZ
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
Firehouse Subs
04.2021 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Troubleshot equipment to reduce service calls and downtime.
- Managed staff hiring, training and supervision.
Special Projects Assistant
NAPA Auto Parts - Genuine Parts
03.2020 - 02.2021
- Completed multiple tasks simultaneously to optimize project completion.
- Created and updated records and files to maintain document compliance.
- Performed work according to project schedules and established quality standards.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Tackled array of tasks under watchful eye of project manager.
Education
High School Diploma -
Higley High School
Gilbert, AZ05.2021
Skills
- Supply Ordering
- Quality Assurance
- Team Development
- Safety Compliance
- Inventory Control
- Equipment Troubleshooting
- Staff Training and Onboarding
- Relationship Building
- Cash Handling
- Mentoring and Coaching
- Handling Customer Complaints
- Energetic and Enthusiastic
- Tech-Savvy
Certification
- Servsafe Training - through 2024
Timeline
Shift Manager
Firehouse Subs
04.2021 - Current
Special Projects Assistant
NAPA Auto Parts - Genuine Parts
03.2020 - 02.2021
High School Diploma -
Higley High School
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