Senior compliance professional with comprehensive expertise in regulatory frameworks, risk management, and policy enforcement. Skilled in analyzing complex compliance requirements, implementing effective controls, and ensuring organizational adherence to legal standards. Known for fostering collaborative team environments and adapting to evolving compliance landscapes to achieve consistent results. Proficient in regulatory research, audit preparation, and developing compliance training programs.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Compliance Analyst
Fidelity National Information Services, Inc. (FIS)
04.2020 - Current
Maintained up-to-date knowledge of applicable laws and regulations.
Played a key role in promoting an environment of continuous improvement within the organization by identifying opportunities for enhancing existing compliance processes and strategies.
Collaborate with business lines and stakeholder groups to identify compliance needs
Perform periodic reviews and evaluations of assigned FIS products, services, and business activities to validate compliance with applicable laws and regulations or detect regulatory violations
Maintain open and continual communication with line of business stakeholders to stay up to date on existing programs, contemplated changes, and new program requirements
Address matters regarding the regulatory compliance of FIS prepaid and fintech card program activities
Served as a subject matter expert on regulatory requirements during system implementations and process improvements projects, ensuring seamless integration into existing workflows.
Knowledgeable in areas of regulatory compliance such as Regulation E, Anti Money Laundering (AML), Suspicious Activity Reporting, Truth-in-Lending/Regulation DD, Fair Credit Reporting, Regulation CC, and Know Your Customer (KYC)
Monitor compliance with loan agreement covenants and deposit account requirements
Manage assigned customer relationships and loan portfolios
Work with Relationship Managers to manage their assigned relationships and loan portfolios
Analyze financial data, portfolio credit quality, and identify products and services based on financial need
Act as a liaison between the Relationship Manager and clients as well as other departments
Wealth Management Banking Associate
U.S. Bank
01.2015 - 10.2019
Ensure that required regulatory compliance training has been completed individually and by all Wealth Management Relationship Managers to ensure audit expectations are met
Review new account documentation to ensure compliance with banking practices
Sales support including organization of client files, compliance completion, calendar management of Relationship Managers, and overall attention to detail in all expectations and responsibilities
Client-experience support, process day-to-day transactions, ensure client contact, create correspondences, submit financial reviews, and complete meeting preparations
Loan support including loan system entry and follow-up, completing processes for new and maturing loans, and preparing loan documentation
Indirect Support Processor
U.S. Bank
11.2013 - 01.2015
Accurately maintain consumer loan files and records in compliance with bank regulations
Perform numeric and alphanumeric data entry functions from multiple document sources into the appropriate system
Research and resolve customer requests and communicate findings with customers and/or other departments
Supported team members in their tasks, contributing to overall team success.
Increased productivity by effectively managing workload and prioritizing tasks.
Personal Banker
BMO Harris. Bank
05.2011 - 11.2013
Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Research and resolve consumer account inquiries and disputes.
Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
Flexible Benefits Specialist
M&I Bank
05.2008 - 05.2011
Review and process medical, vision, dental, and other FSA-eligible expense claims in accordance with IRS guidelines and requirements, in addition to making final determinations on disputed claims
Calculate, process, and distribute financial contributions from contracted companies
Process stop payments, Visa debit card repayments, money movement transactions, and balance company FSA account ledgers
Education
Master of Business Administration -
University of Wisconsin - Oshkosh
Oshkosh, WI
01.2021
Bachelor of Arts - Business Administration: International Business
Lakeland University
Sheboygan, WI
05-2019
Bachelor of Arts - Marketing: Digital Marketing
Lakeland University
Sheboygan, WI
05-2019
Skills
Regulatory compliance
Risk assessment
Compliance audits
Stakeholder engagement
Regulatory expertise
Critical thinking
Legal research
Policy analysis
Teamwork and collaboration
Reliability
Problem-solving
Organizational skills
Certification
American Bankers Association (ABA), Certificate in Lending Compliance Core Concepts, 2023
American Bankers Association (ABA), Certificate in Deposit Compliance, 2023
American Bankers Association (ABA), Certificate in Compliance Essentials, 2023
American Bankers Association (ABA), Compliance School - Foundational, 2024
American Bankers Association (ABA), Compliance School - Intermediate, 2025
Timeline
Senior Compliance Analyst
Fidelity National Information Services, Inc. (FIS)
American Bankers Association (ABA), Certificate in Lending Compliance Core Concepts, 2023
American Bankers Association (ABA), Certificate in Deposit Compliance, 2023
American Bankers Association (ABA), Certificate in Compliance Essentials, 2023
American Bankers Association (ABA), Compliance School - Foundational, 2024
American Bankers Association (ABA), Compliance School - Intermediate, 2025
Master of Business Administration -
University of Wisconsin - Oshkosh
Bachelor of Arts - Business Administration: International Business
Lakeland University
Bachelor of Arts - Marketing: Digital Marketing
Lakeland University
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