Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor D. Williams

Fort Worth

Summary

Results-driven MBA graduate with over 4 years of administrative and operations experience. Proven track record in supporting organizational efficiency, event coordination, and front desk operations. Skilled in training staff, managing schedules, handling financial transactions, and delivering high-quality service in dynamic environments. Strong interpersonal, planning, and problem-solving skills. Seeking administrative or operations support role in remote, hybrid, or in-office positions to enhance organizational success.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Texas Southern University Recreation
05.2021 - Current
  • Recruited, trained, and supervised 15+ staff members on safety, customer service, and administrative protocols.
  • Coordinated youth programs, tournaments, and large-scale events to promote campus engagement and community outreach.
  • Managed front desk operations, processed payments, maintained calendars, and resolved patron concerns.
  • Oversaw financial transactions, generated reports, and maintained records for memberships, attendance, and expenses.

Web Specialist

ARS National Services
02.2020 - 05.2021
  • Handled high-volume customer inquiries via web chat, resolving billing issues and negotiating payments.
  • Maintained accurate documentation of customer interactions and ensured compliance with confidentiality standards.
  • Collaborated with team leads to escalate complex cases and improve client satisfaction.
  • Completed regular training to improve technical, financial, and customer service skills.

Education

Master of Business Administration (MBA) - undefined

Texas Southern University
Houston, TX
05.2025

Bachelor of Arts - Social Work

Texas Southern University
Houston, TX
05.2019

Skills

  • Office Administration
  • Budget Management
  • Event Coordination
  • Calendar & Scheduling
  • Microsoft Office Suite (Excel, Word, Outlook)
  • Customer Service
  • POS Systems
  • Staff Training
  • Communication
  • Problem Solving

Timeline

Administrative Assistant

Texas Southern University Recreation
05.2021 - Current

Web Specialist

ARS National Services
02.2020 - 05.2021

Master of Business Administration (MBA) - undefined

Texas Southern University

Bachelor of Arts - Social Work

Texas Southern University