Taylor Egger
New Braunfels,TX
Summary
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, event coordinating, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
10
10
years of professional experience
Work History
Restaurant Manager
Gristmill River Restaurant & Bar
07.2015 - Current
- Oversaw daily restaurant operations ensuring high standards of service and product quality.
- Implemented cost control measures to maximize profitability and minimize waste.
- Trained and mentored staff on customer service excellence and operational procedures.
- Developed and maintained relationships with suppliers for optimal inventory management.
- Coordinated special events, ensuring seamless execution from planning to completion.
- Monitored compliance with health and safety regulations to ensure a safe environment.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Fostered positive work environment, leading to decrease in staff turnover.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Coordinated logistics for events, ensuring seamless execution and participant satisfaction.
Education
Hays High School
Kyle, TXSkills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Organization and prioritization
- Schedule coordination
- Reservation handling
- Customer service
- Reliable and responsible
Timeline
Restaurant Manager
Gristmill River Restaurant & Bar
07.2015 - Current
Hays High School
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