Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Taylor Elhami

Newport Coast,CA

Summary

Dynamic Technical Specialist at Apple, full time fourth year Biology student at the University of Irvine, CA and part time home health care provider with a proven track record in troubleshooting and resolving complex technical issues and four years of health and biology courses. Skilled in data analysis, effective communication. I trained junior technicians, enhancing team productivity and fostering a culture of continuous learning. Committed to delivering exceptional customer support while managing competing priorities in both work and school efforts.

Overview

7
7
years of professional experience

Work History

Home Health Care Provider

Chamberlin Care
10.2024 - Current
  • Assisted patients with daily living activities, promoting independence and preserving dignity.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Completed household management tasks for clients within private home settings.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.

Technical Specialist

Apple
08.2018 - Current
  • Successfully troubleshoot, diagnose, repair and resolve technical problems on iOS devices while helping multiple customers at once
  • Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
  • Provided exceptional customer support, resolving complex technical issues with effective communication skills.
  • Effectively assist customers promptly while managing competing priorities to enhance both individual and team productivity and performance objectives.
  • Clearly articulate the root cause of technical issues in a way that is accessible and easy for customers to understand


Education

Bachelor of Science - Biology

University of California, Irvine
Irvine, CA
06-2025

Associate of Science - Public Health Science

Irvine Valley College
Irvine, CA
06-2023

Skills

  • Laboratory techniques
  • Data analysis
  • Public health policies
  • Research methodologies

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Home Health Care Provider

Chamberlin Care
10.2024 - Current

Technical Specialist

Apple
08.2018 - Current

Bachelor of Science - Biology

University of California, Irvine

Associate of Science - Public Health Science

Irvine Valley College

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Taylor Elhami