Taylor Ernsting
New Ulm,MN
Summary
Professional with experience in fostering supportive and inclusive living environments. Strong focus on team collaboration and achieving results. Reliable and adaptable, with natural ability to connect with and support diverse groups of people. Detail-oriented individual with exceptional communication. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Resident Assistant
Vista Prairie At Ridgeway on 23rd
03.2025 - Current
- Assisted residents with daily living activities to promote independence and well-being.
- Facilitated communication between residents, families, and healthcare staff to enhance care coordination.
- Monitored resident health and safety, promptly reporting any concerns to appropriate personnel.
- Documented resident interactions and incidents accurately in compliance with facility policies.
- Developed positive relationships with residents, fostering trust and enhancing overall satisfaction with services provided.
- Administered medications according to physician prescriptions and facility protocols.
- Conducted routine inventory checks of medications, reporting shortages for timely replenishment.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Operator Technician
Parker Hannifin Corp.
05.2023 - 04.2024
- Operated machinery to produce high-quality components in accordance with specifications.
- Monitored equipment performance, identifying and resolving issues to maintain production efficiency.
- Conducted routine maintenance on machines, ensuring optimal functionality and safety standards.
- Collaborated with team members to enhance workflow processes and improve overall productivity.
- Documented production data accurately, contributing to quality assurance and compliance efforts.
- Collaborated with team members to troubleshoot issues, ensuring minimal downtime and maintaining productivity.
- Operated various types of machinery proficiently, adapting quickly to new technologies as they were introduced in the workplace.
- Attended meetings and trainings.
Customer Service Representative
Beacon Promotions
02.2023 - 05.2023
- Resolved customer inquiries and complaints efficiently, ensuring high satisfaction levels.
- Processed orders and returns accurately using company-specific software systems.
- Collaborated with team members to improve service response times and overall efficiency.
- Maintained updated knowledge of product offerings to assist customers effectively.
- Conducted follow-up calls to ensure resolution of customer issues and promote loyalty.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Production Worker
Kraft Heinz
06.2018 - 12.2021
- Operated production machinery to ensure efficient processing and packaging of food products.
- Monitored quality control standards to maintain product safety and compliance with regulations.
- Collaborated with team members to streamline production workflows and reduce downtime.
- Trained new employees on operational procedures and safety protocols to promote workplace efficiency.
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Operated sanitation equipment to maintain cleanliness across facility.
- Trained new employees on sanitation protocols and best practices.
- Attended weekly meetings and trainings.
Cashier/Deli Clerk
Cenex
01.2016 - 10.2017
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and debit transactions while ensuring compliance with company policies.
- Restocked and organized merchandise in front lanes.
- Maintained cleanliness and organization of deli area, adhering to food safety standards and regulations.
- Trained new staff on deli procedures, enhancing team efficiency and knowledge retention.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Attended meetings and trainings.
Education
High School Diploma -
GFW
Winthrop, MNSkills
- Time management
- Resident support
- Professional speaking
- Staff communication
Languages
English
Full Professional
Timeline
Resident Assistant
Vista Prairie At Ridgeway on 23rd
03.2025 - Current
Operator Technician
Parker Hannifin Corp.
05.2023 - 04.2024
Customer Service Representative
Beacon Promotions
02.2023 - 05.2023
Production Worker
Kraft Heinz
06.2018 - 12.2021
Cashier/Deli Clerk
Cenex
01.2016 - 10.2017
High School Diploma -
GFW