Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender/Server
Rae's r-bar and grill
10.2022 - Current
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Cleaner
Self-employeed
08.2020 - 08.2022
Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Educated clients on best practices for maintaining a clean home between visits, leading to improved overall home care habits among customers.
Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
Controlled costs to keep business operating within budget and increase profits.
Accomplished multiple tasks within established timeframes.
Cashier
Tactical Vapors
06.2020 - 06.2021
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Promoted store promotions and incentive programs to increase overall sales revenue.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Built relationships with customers to encourage repeat business.
Maintained current knowledge of store promotions and highlighted sales to customers.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Addressed customer needs and made product recommendations to increase sales.
Barista
Mojo Coee
08.2018 - 06.2020
Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
Implemented creative solutions for resolving customer complaints, resulting in higher customer retention rates.
Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
Promoted sustainable practices within the store by encouraging use of reusable cups and properly recycling materials when possible.
Coordinated staff schedules efficiently to ensure adequate coverage during peak business hours and minimize labor costs.
Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Provided constructive feedback on store operations to management for continuous improvement initiatives.
Bed Cleaner
Baked Buns Tanning Salon
06.2018 - 08.2018
Organized and used industrial cleaning products following strict safety procedures.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Demonstrated respect, friendliness and willingness to help wherever needed.
Streamlined front desk operations for improved efficiency and guest experience.
Used internal software to process reservations, check-ins and check-outs.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Maintained clean and organized front desk areas to uphold polished company image.
Bar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The WorldBar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The World