Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Faucette

Canton,GA

Summary

Innovative sales development leader experienced in converting sales leads and managing multiple accounts. Highly skilled in forecasting, project management and strategic planning with exceptional communication abilities. Thorough in monitoring trends and capitalizing on emerging opportunities. Offers analytical, proactive approach to revamping strategies to meet customers changing needs.

Overview

10
10
years of professional experience

Work History

Strategic Business Development

Kobiton
Atlanta, GA
02.2021 - 06.2022
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Worked with existing customers to increase purchases of products and services.
  • Reached out to potential customers generating qualified prospects using cold email, cold calling, social selling, and networking.
  • Primarily focused on qualifying outbound leads within 50 high ranking target accounts per quarter.
  • Hit or exceeded inbound and outbound quota for each quarter, including KPI metrics for emails, calls, and new contacts.

Quality Assurance Regulatory Specialist

Assurant
Atlanta, GA
10.2016 - 02.2021
  • Performed monthly internal audits by researching data analytics for operational reviews based upon risk, client, regulatory and internal requirements
  • Established data metrics from multiple sources, analysis of records, reports, internal/client systems, vendor regulations and operating procedures to assess and monitor compliance and regulatory procedures
  • Conducted detailed review of process maps, policies and procedures, and dynamic Tableau reports to determine scope and client trending findings for multiple operational reviews.

Hazard Operations Specialist IV

Assurant
Atlanta, GA
02.2014 - 10.2016
  • Formulated and implemented internal remediation plans and external action plans using validation reports and client requirements
  • Created timelines for client research requests and review and remediate all escalated issues
  • Project lead for multiple clients and processes for internal audit reviews
  • Subject matter expert in lender placed insurance requirements and all flood regulations.

Optician/Doctor’s Technician

Pearle Vision
Austell, GA
09.2012 - 02.2014
  • Ensured high levels of satisfaction through excellent sales service while building productive trust relationships with patients
  • Perform preliminary testing for Optometrist and update all medical files
  • Combined skills of medical office administrator, medical billing collections, medical records clerk and direct patient care.

Education

Completed 55 Credits Towards A BA - Communication Studies

Kennesaw State University
Kennesaw, GA

Skills

  • Operational Records Review
  • Process Improvement
  • CRM Platforms
  • Salesforce Software
  • Lead Generation
  • Business Development and Planning
  • Strategic Partnership
  • Training and Development
  • Continuous Quality Improvement (CQI)
  • Customer Account Review

Timeline

Strategic Business Development

Kobiton
02.2021 - 06.2022

Quality Assurance Regulatory Specialist

Assurant
10.2016 - 02.2021

Hazard Operations Specialist IV

Assurant
02.2014 - 10.2016

Optician/Doctor’s Technician

Pearle Vision
09.2012 - 02.2014

Completed 55 Credits Towards A BA - Communication Studies

Kennesaw State University

Similar Profiles

CREATE PROFILE
Taylor Faucette