Taylor Ferrer
Woodridge,IL
Summary
Dynamic Lead Teacher at KinderCare Learning Centers with a proven track record in fostering child development and enhancing classroom management through innovative lesson planning. Skilled in parent-teacher communication and critical thinking, successfully increased student engagement. Demonstrates compassionate care and exceptional time management, ensuring high-quality educational and developmental outcomes. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Lead Teacher
KinderCare Learning Centers
05.2024 - Current
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Caregiver
Honor Home Care
08.2021 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Customer Service Representative
Kohls Department Store
01.2019 - 06.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Northern Illinois University
Dekalb, IL 08.2022 - 05.2023
College of DuPage
Glen Ellyn, IL 08.2021 - 05.2022
High School Diploma -
Downers Grove South High School
Downers Grove, IL03.2020
Skills
- Childcare needs
- Lesson Planning
- Activity Planning
- Classroom Management
- Behavior Modeling
- Parent-Teacher Communication
- Key decision making
- Respectful and Compassionate
- Time Management
- Problem-Solving
- Active Listening
- Critical Thinking
Timeline
Lead Teacher
KinderCare Learning Centers
05.2024 - Current
Northern Illinois University
08.2022 - 05.2023
Caregiver
Honor Home Care
08.2021 - Current
College of DuPage
08.2021 - 05.2022
Customer Service Representative
Kohls Department Store
01.2019 - 06.2022
High School Diploma -
Downers Grove South High School
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