Taylor Ferry
Clarksville,IN
Summary
Quality-driven product manager with several-year background carrying products from conception to production. Excellent technical knowledge and presentation skills. Firm grasp of product composition, structure and applications. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Highly efficient professional offering many years of performance in fast-paced and challenging administrative environments. Resourceful team player focused on developing efficient processes using knowledge of HR administration, recruiting, and employee records management. Adaptable and strategic with strong software proficiency. Reliable professional offering several years of experience in related roles. Hardworking and dedicated with unyielding work ethic. Commended for promoting workplace safety and implementing improved safety training protocols.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Product Manager/Nurse Assistant/Appoinment Schd.
Wedgewood Healthcare Center
Clarksville , Indiana
05.2008 - Current
- Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
- Helped coordinate testing to verify quality and usability of new product features.
- Assessed projects against budgets and timelines, keeping team and assignments on task.
- Provided one-on-one teaching sessions to assist with skill development and patient care needs.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Participated in interdisciplinary team meetings regarding patient care plans or changes in treatment.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Conducted assessments of newly hired Nursing Assistants, providing feedback and guidance on performance.
- Mentored new staff on proper documentation techniques, safety protocols, and quality assurance practices.
- Greeted new Nursing Assistants and provided orientation to the unit.
- Routed calls and correspondence to appropriate medical staff.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Ensured compliance with facility policies and procedures related to patient scheduling.
- Communicated with patients with compassion while keeping medical information private.
- Filed appointment documents and organized clerical supplies.
- Communicated effectively with patients regarding appointment details, preparation instructions, and follow-up care.
- Examined employee files to answer inquiries for assistance with personnel actions.
- Managed recruitment processes, including posting job ads, screening applications, and coordinating interviews.
- Ensured that employees received proper training on safety regulations and other relevant information necessary for their job duties.
- Conducted candidate interviews to gain additional insight into professional background and skill set.
- Conducted electrical repairs on motors, lighting systems, and other related components.
- Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
- Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
- Maintained accurate records of all maintenance activities performed.
- Recorded type and cost of maintenance or repair work.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Cleared clogged drains and replaced valves, faucets and fixtures.
- Operated hand and power tools to complete repairs.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Assisted in the installation of new machinery and equipment.
Education
GED -
New Albany High School
New Albany, IN05-2008
Skills
- Teamwork and collaboration
- Technical support
- Product strategy
- Shipping new products
- Stock control
- Sterilization techniques
- Supply chain optimization
- Supply management
- Inventory reporting
- Shipping and receiving
- Equipment safety
- Strong work ethic
- Medical record tracking
- Patient mobility support
- Recording vital signs
- Personal hygiene support
- HIPAA
- Healthcare ethics
- Catheter change and preparation
- Patient assessments
- Behavior redirection
- Mobility assistance
- Supply restocking
- Patient-focused care
Certification
CNA Certified
CPR Certified
References
References available upon request.
Timeline
Product Manager/Nurse Assistant/Appoinment Schd.
Wedgewood Healthcare Center
05.2008 - Current
CNA Certified
CPR Certified
GED -
New Albany High School
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