TAYLOR FIAME
San Diego,CA
Summary
Accomplished Legal Support Assistant II at County of San Diego, adept in legal research and customer service. Excelled in document management and court processes, significantly reducing process inconsistencies. Expert in data management and communication, I trained new staff and improved operational efficiency. Skilled in multitasking, my tenure marked a notable enhancement in service delivery and team capability.
Overview
19
19
years of professional experience
Work History
Legal Support Assistant II
County of San Diego
Dept. Of Child Support Services
07.2005 - 02.2024
- Front desk assisting clients with applications, registration and facilitated meetings with case workers or supervisors via application based software.
- Oversaw virtual appointments and virtual walk-ins for all of San Diego County Child Support.
- Processed a variety of legal documents: filed court orders, service doc's, POS, IED etc...
- Processed payments cash and credit/debit cards.
- Document imaging into database.
- Familiar with multiple windows applications: MS office, Outlook, Excel, Teams.
- Trained new personnel regarding company operations, policies and services.
- DNA testing: swab and sent to lab.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Cross-trained and backed up other customer service managers.
Education
GED -
Samuel F.B. Morse
San DiegoSkills
- Legal Research
- Customer Service
- Document Management
- Legal/Court Processes
- Court Filing
- Data Management
- Effective Multitasking
- Excellent Communication
Timeline
Legal Support Assistant II
County of San Diego
07.2005 - 02.2024
GED -
Samuel F.B. Morse