Taylor Figueroa
Hollywood,FL
Overview
8
8
years of professional experience
Work History
Military Police Officer
United States Army National Guard
Homestead, FL
02.2025 - Current
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
- Documented and organized security information accurately and efficiently.
- Handled citation and traffic violation paperwork.
Production Service Rep
CommercialInsurance.net
07.2021 - 05.2022
- The Production Service Representative position consists of making and taking phone calls, collecting the customer's data, and transferring the customer to our partner companies/agents. In addition, I meet and exceed the metrics that this company requires.
Barista
SIP Java Co.
07.2019 - 03.2020
- Handle all cash and credit transactions and orders on the POS system. Ensured all orders were correct on the POS system, processed refunds and conducted problem solving issues when needed. Managed and operated the store when I was alone and conducted opening/closing procedures.
Barista
Super Target
10.2017 - 05.2018
- Provided customized attention and beverages to customers daily in a high-paced and demanding environment.
- Enhanced store ratings and guest satisfaction through seasonal promotions and an understanding of individual customer needs and wants.
- Effectively worked under pressure and effectively managed time.
- Implemented working solutions and streamlined service procedures.
- Built upon a strong teamwork attitude to ensure high customer satisfaction.
Education
Military Police OSUT School
Fort Leonard Wood, MO02.2025
Associate in Science - Cybersecurity
Broward College
GED - undefined
Miami-Dade College
01.2016
Skills
- Results-oriented
- Great communication skills
- Seasoned in conflict resolution
- Strong organizational skills
- Opening/closing procedures
- Quick learner
- Diligently completed all assigned tasks, working overtime as needed
- Researched, calmed and rapidly resolved customer conflicts
- Greeted customers upon entrance and handled all cash and credit transactions
- Assisted customers over the phone regarding store operations, product and any question asked by the customer
- Cashiered with two cash registers at once in tandem to maximize customer flow
- Multi-Tasker
Timeline
Military Police Officer
United States Army National Guard
02.2025 - Current
Production Service Rep
CommercialInsurance.net
07.2021 - 05.2022
Barista
SIP Java Co.
07.2019 - 03.2020
Barista
Super Target
10.2017 - 05.2018
Associate in Science - Cybersecurity
Broward College
GED - undefined
Miami-Dade College
Military Police OSUT School