Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Fitch

Omaha,NE

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level technical support position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Data Entry Operator

FSC Edge
07.2022 - 12.2023
  • Performed digital processing of patent documents
  • Increased data accuracy by diligently inputting and verifying information from various sources.
  • Streamlined processes by implementing effective data entry techniques and tools, reducing errors and increasing efficiency.
  • Collaborated with cross-functional teams, providing accurate data for reports, analyses, and presentations.
  • Assisted in training new hires on data entry best practices, contributing to a more efficient workforce.
  • Maintained top 10% of team in processing large volumes of data quickly while adhering to strict formatting guidelines, enhancing overall output quality.

Associate Application Developer

Union Pacific Railroad
06.2016 - 09.2017
  • Troubleshoot and debug applications
  • Evaluate existing applications to reprogram, update and add new features
  • Collaborate with a team of IT professionals to set specifications for new applications
  • Implemented best practices in coding standards and testing methodologies to ensure reliable, maintainable code bases.
  • Increased application stability by proactively identifying, diagnosing, and resolving bugs in the production environment.
  • Participated in regular sprint planning meetings to ensure alignment with project goals and accurate estimation of development efforts required.

Software Packaging Intern

Union Pacific Railroad
09.2014 - 06.2016
  • Utilize software packaging tools to package in-house and vendor applications
  • Ensured seamless application integration by resolving conflicts and compatibility issues.
  • Improved end-user satisfaction by troubleshooting and resolving application-related issues promptly.
  • Enhanced team productivity through effective communication, training, and documentation of packaging procedures and best practices.
  • Supported business continuity efforts with regular updates to packaged applications in line with vendor releases.
  • Assisted in the migration of legacy applications to modern platforms, ensuring minimal disruption to users during the transition period.

PC Build Intern

Union Pacific Railroad
01.2014 - 09.2014
  • Perform new PC setup and imaging
  • Asset management.
  • Replaced defective components and upgraded office equipment per technology plan.
  • Conducted system patching and software updates to field laptops using remote access software.
  • Installed, modified, and repaired software and hardware to resolve technical issues.

Education

Bachelor of Science in Computer Information Systems -

Bellevue University
Bellevue, NE
05.2016

Liberal Arts / Academic Transfer -

Metropolitan Community College
Omaha, NE
11.2014

Skills

  • Problem-solving aptitude
  • Hardware Diagnostics
  • Operating system knowledge
  • Hardware installation competence
  • Software troubleshooting abilities
  • Technical documentation writing
  • Software Installation
  • Microsoft Office

Timeline

Data Entry Operator

FSC Edge
07.2022 - 12.2023

Associate Application Developer

Union Pacific Railroad
06.2016 - 09.2017

Software Packaging Intern

Union Pacific Railroad
09.2014 - 06.2016

PC Build Intern

Union Pacific Railroad
01.2014 - 09.2014

Bachelor of Science in Computer Information Systems -

Bellevue University

Liberal Arts / Academic Transfer -

Metropolitan Community College

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Taylor Fitch