Taylor Flemming
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Office Assistant
Office Of Career And Development
12.2023 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Enhanced office efficiency by organizing and maintaining filing systems, managing appointment schedules, and handling incoming phone calls.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.
Patient Safety and Quality Improvement Intern
Children's Hospital of Philadelphia
06.2023 - 08.2023
- Assisted healthcare professionals remotely with administrative tasks, patient record management, and appointment scheduling
- Demonstrated strong attention to detail and communication skills in a virtual healthcare setting
- Assisted with organizing and participating in hospital events and outreach programs
- Collaborated with interdisciplinary teams to develop and update policies and procedures related to patient safety, ensuring compliance with regulatory standards
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
Customer Service Representative
Nordstrom
05.2023 - 08.2023
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly
- Assisted customers with product selection, increasing sales and promoting brand loyalty
- Maintained a clean and organized store environment, enhancing customer shopping experience
- Processed returns and exchanges efficiently, ensuring customer satisfaction and trust in the company's policies
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor of Science - Health Science
Lincoln University
05.2024
Skills
- Data Entry
- Innovative thinking
- Customer Support
- Time Management and Scheduling
- Administrative Support
- Adaptability
Certification
Adult and Pediatric First Aid/ CPR/AED Certified, American Red Cross
Timeline
Office Assistant
Office Of Career And Development
12.2023 - 05.2024
Patient Safety and Quality Improvement Intern
Children's Hospital of Philadelphia
06.2023 - 08.2023
Customer Service Representative
Nordstrom
05.2023 - 08.2023
Bachelor of Science - Health Science
Lincoln University
Adult and Pediatric First Aid/ CPR/AED Certified, American Red Cross
Similar Profiles
Nuray RozmuratNuray Rozmurat
Career Development Ambassador at Office of Career Development (Emory University)Career Development Ambassador at Office of Career Development (Emory University)
Andrea EllisAndrea Ellis
Registered Nurse at Professional Career Development, Career BreakRegistered Nurse at Professional Career Development, Career Break
Jayde KingJayde King
Student Coordinator INTERN at BENEDICT COLLEGE CAREER DEVELOPMENT SERVICESStudent Coordinator INTERN at BENEDICT COLLEGE CAREER DEVELOPMENT SERVICES