Taylor Foster
Columbus,OH
Summary
Highly proactive manager with 5 years of experience in team leadership in the restaurant industry. Background includes sales, management and customer service in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Fast Food Manager
Popeye's Restaurants
04.2019 - Current
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
- Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Reconciled cash and credit card transactions to maintain accurate records.
- Streamlined kitchen operations by organizing workflows more effectively, resulting in reduced wait times for customer orders.
- Scheduled staff shifts efficiently while balancing labor costs against anticipated business demands.
Education
Bachelor of Science - Software Engineering
Franklin University
Columbus06.2027
High School Diploma -
Eastmoor High School
Columbus06.2021
Skills
- Health and Safety Regulations
- Operations Management
- Food Preparation
- Food Safety Compliance
- Customer Engagement
- Employee Scheduling
- Complaint resolution
Timeline
Fast Food Manager
Popeye's Restaurants
04.2019 - Current
Bachelor of Science - Software Engineering
Franklin University
High School Diploma -
Eastmoor High School
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