Summary
Overview
Work History
Education
Skills
Timeline
Generic
TAYLOR FRANCIS

TAYLOR FRANCIS

Old Fort,NC

Summary

Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.

Overview

2
2
years of professional experience

Work History

Shift Manager

Bojangles' Famous Chicken 'n Biscuits
Marion, NC
01.2024 - Current
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Resolved conflicts between employees or customers in a professional manner.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Coordinated with other departments to resolve customer inquiries in a timely manner.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Performed regular price checks to ensure accuracy in pricing throughout the store.

Companion Caregiver

Community Companion Home Care
Marion, NC
06.2022 - 10.2023
  • Encouraged participation in recreational activities such as reading books and playing games.
  • Developed individualized care plans based on client needs assessment results.
  • Assisted with mobility issues by providing assistance with walking or transferring from one place to another.
  • Read aloud stories or articles from newspapers and magazines to engage the client's interest.
  • Performed grocery shopping for clients according to their dietary requirements.
  • Provided companionship and emotional support to elderly clients.
  • Gave medication reminders according to prescribed instructions.

Deli Associate

Food Lion
Rutherfordton, NC
04.2022 - 01.2023
  • Rotated product on shelves to ensure freshness and quality standards were met.
  • Organized storage areas to maximize efficiency while keeping products safe from contamination.
  • Ensured that all food items were stored at appropriate temperatures according to health code standards.
  • Resolved customer complaints promptly in a courteous manner in order to ensure customer satisfaction.
  • Maintained cleanliness of deli area, including tables and counters.
  • Maintained records of sales transactions using POS system.

Education

High School Diploma -

Mcdowell Early College
Marion, NC
05-2017

Some College (No Degree) - Associate Of Arts

McDowell Technical Community College
Marion, NC

Skills

  • Inventory Control
  • Supply Ordering
  • Documentation And Reporting
  • Schedule oversight
  • Team Development
  • Training and mentoring
  • Opening and closing procedures
  • Decision-Making
  • Payment Processing
  • Inventory controls
  • Staff Training and Onboarding
  • Staff Motivation
  • Relationship Building
  • Handling Customer Complaints
  • Energetic and Enthusiastic
  • Cash Handling

Timeline

Shift Manager

Bojangles' Famous Chicken 'n Biscuits
01.2024 - Current

Companion Caregiver

Community Companion Home Care
06.2022 - 10.2023

Deli Associate

Food Lion
04.2022 - 01.2023

High School Diploma -

Mcdowell Early College

Some College (No Degree) - Associate Of Arts

McDowell Technical Community College

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TAYLOR FRANCIS