Taylor Galagher
Pleasant Prairie,WI
Summary
Dynamic professional with extensive experience at Six Flags Great American, excelling in safety management and customer service. Proven track record in training teams and enhancing guest satisfaction through effective incident investigation and equipment inspection. Committed to maintaining high safety standards while fostering a positive environment for both staff and visitors.
Overview
3
3
years of professional experience
Work History
Ride Supervisor
Six Flags Great American
06.2024 - Current
- Supervised daily operations of rides, ensuring safety protocols adhered to consistently.
- Trained and mentored new team members on ride management procedures and customer service standards.
- Conducted regular inspections of rides to identify maintenance needs and ensure compliance with safety regulations.
- Coordinated with maintenance teams to facilitate timely repairs, minimizing ride downtime for guests.
- Resolved guest concerns efficiently, enhancing visitor experience and satisfaction within the park.
- Provided comprehensive training for new employees, resulting in increased ride efficiency and guest satisfaction.
Sales Associate
Aeropostale
11.2024 - 04.2025
- Trained new staff on sales techniques and customer service standards.
- Resolved customer inquiries and complaints efficiently to promote satisfaction.
- Maintained store presentation standards, contributing to a welcoming environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
Ride Operator
Six Flags Great American
06.2023 - 06.2024
- Operated rides efficiently, ensuring guest safety and enjoyment.
- Monitored ride operations to maintain compliance with safety regulations.
- Assisted guests with boarding procedures and addressed inquiries promptly.
- Conducted routine inspections of equipment for optimal performance.
- Collaborated with team members to manage ride wait times effectively.
- Implemented safety protocols during emergency situations for guest protection.
- Provided exceptional customer service, enhancing overall guest experience.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
Sales Associate
Michles
02.2024 - 05.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring product availability and organization.
- Processed transactions accurately, maintaining cash register integrity.
- Collaborated with team members to achieve sales targets consistently.
- Developed knowledge of products, enabling informed recommendations to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Certificate - Nursing Assistaint
Gateway Technical College
Kenosha, WI11-2025
High School Diploma -
Tremper High School
Kenosha, WI06-2025
Skills
- Incident investigation
- Safety management
- Equipment inspection
- Customer service
- Safety procedures
- Safety reporting
- Mechanical troubleshooting
- Team Training
- Emergency procedures
Timeline
Sales Associate
Aeropostale
11.2024 - 04.2025
Ride Supervisor
Six Flags Great American
06.2024 - Current
Sales Associate
Michles
02.2024 - 05.2024
Ride Operator
Six Flags Great American
06.2023 - 06.2024
Certificate - Nursing Assistaint
Gateway Technical College
High School Diploma -
Tremper High School