Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Glenn

Temecula,CA

Summary

Creative individual & Business Owner with hands-on experience in Customer Service & Satisfaction with talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

12
12
years of professional experience

Work History

Business Owner

Aquatic Attractionz
02.2022 - Current
  • Established operational protocols to enhance customer service and streamline daily operations.
  • Managed inventory levels, ensuring availability of supplies for aquatic services and events.
  • Implemented quality control measures to ensure compliance with health and safety standards.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Cultivated partnerships with local businesses to expand service offerings and community presence.
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.

Team Associate

In N Out Burger
03.2014 - 05.2018
  • Streamlined operational processes to enhance team efficiency and reduce turnaround times.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Enhanced team productivity by streamlining communication and implementing efficient task management systems.
  • Resolved issues quickly to maintain productivity goals.
  • Promoted a positive working environment through effective conflict resolution strategies and open lines of communication among team members.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Learned all required tasks quickly to maximize performance.
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

EMT Certification - Emergency Medicine

Butte College
Oroville, CA
05-2016

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Business planning
  • Employee training
  • Purchasing and planning
  • Strategic Decision-making
  • Issue resolution
  • Professional networking
  • Budget control
  • Operations management
  • Social media marketing
  • Bookkeeping
  • Quality assurance
  • Cost control and budgeting
  • Accounting management
  • New business development
  • Consulting
  • Team leadership
  • Teamwork and collaboration
  • Business management
  • Effective leader
  • Scheduling
  • Desktops, laptops, and mobile devices

Timeline

Business Owner

Aquatic Attractionz
02.2022 - Current

Team Associate

In N Out Burger
03.2014 - 05.2018

EMT Certification - Emergency Medicine

Butte College