Result-driven Financial Services Officer with strong background in customer service, financial planning and sales. Agile with excellent communication and analytical skills and in-depth understanding of financial products and services.
Overview
7
7
years of professional experience
Work History
Financial Services Officer I
NC State Employees Credit Union
07.2021 - Current
Prepared variety of different written communications, reports and documents
Interviewed clients to determine income, expenses, financial objectives and risk tolerance in order to develop successful financial plans
Received and processed deposits, withdrawals and loan payments, keeping financial records up-to-date
Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
Assisted in training and mentoring of new hires
Front Desk Receptionist
Inclusive Counseling Solutions
07.2017 - 11.2018
Maximized office efficiency by answering incoming calls per day to provide office information and transfer calls to desired personal
Processed patient payments and scanned identification and insurance cards
Input customer data into reservation systems and updated to reflect room changes
Protected clients' rights by maintaining confidentiality of personal and financial
Completed basic bookkeeping and document filing
Education
International Accounting
Study Abroad
Bachelor of Arts - Liberal Studies- Interdisciplinary Studies in Business Management, Finance, Accounting
North Caroline A&T State University
Greensboro, NC
05.2020
Skills
Management
Critical Thinking
Account Reconciliation
Data Analysis
Account Maintenance
Report Preparation
Problem-Solving
Tax Return Filing
Banking operations
Timeline
Financial Services Officer I
NC State Employees Credit Union
07.2021 - Current
Front Desk Receptionist
Inclusive Counseling Solutions
07.2017 - 11.2018
International Accounting
Study Abroad
Bachelor of Arts - Liberal Studies- Interdisciplinary Studies in Business Management, Finance, Accounting
North Caroline A&T State University
Similar Profiles
Ashley McLambAshley McLamb
Assistant Branch Manager at NC State Employees Credit UnionAssistant Branch Manager at NC State Employees Credit Union