Summary
Overview
Work History
Education
Skills
Timeline
Interests
Generic

Taylor Gonzales

Woodstock,GA

Summary

Diligent and detail-oriented customer service professional with 9 years of experience in retail and client-facing roles. Committed to enhance customer satisfaction through effective communication, personalized service, and product knowledge.

Overview

10
10
years of professional experience

Work History

Farmer's Market Vendor Assistant

Grant Park Farmers Market
03.2020 - Current
  • Assists with booth set up to prepare for market sales, and ensures all market necessities are ready for the point of sale
  • Greets customers warmly and enhances customer satisfaction by streamlining the ordering process promptly
  • Packages customers' orders with proper care and facilitates organizational skills by properly bagging items
  • Provides exceptional service by listening to customers' needs and recommending pastries based on their desires
  • Memorizes weekly specials and 30 various pastries and breads, including their ingredients
  • Consolidates inventory by making a visually appealing and well-stocked bakery display, leading to increased sales

Brand Associate

Old Navy
04.2017 - 05.2025
  • Processed cashier transactions quickly and accurately, while driving brand loyalty programs
  • Organized styles, sizes and colors of product to maintain an easier shopping experience and availability for customers
  • Communicated promotions, production information and educated consumers about company and its policies
  • Packaged and processed 100+ units of products for online and pick-up orders
  • Managed inventory levels by routinely checking on replenishment, keeping a consistent supply of high-demand products, and organized back-of-house inventory
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs
  • Executed signage and markdown processes to meet productivity and pricing standards
  • Maintained fitting rooms by routinely cleaning and checking in on customers
  • Assisted in loss prevention efforts by closely monitoring the fitting room area

Front Desk Receptionist

Schneider Chiropractic Clinic
10.2015 - 05.2016
  • Delivered warm greetings to guests upon arrival at the front desk and engaged in pleasant conversations while managing check-in process
  • Maintained organized and clean front office area to create professional and welcoming environment for guests and employees
  • Scheduled and confirmed appointments with guests and assisted with inquires promptly and efficiently
  • Verified guest's insurance information and collected payment for visit properly
  • Filed and organized guest's case file to ensure records were updated and accurate

Education

Bachelor of Science - Criminal Justice

Kennesaw State University
Kennesaw, GA
12-2026

High School Diploma -

Sprayberry High School
Marietta, GA

Skills

  • Customer service
  • Attention to detail
  • Product knowledge
  • Strong work ethic
  • POS systems
  • Typing speed
  • Microsoft Office
  • Google Workplace

Timeline

Farmer's Market Vendor Assistant

Grant Park Farmers Market
03.2020 - Current

Brand Associate

Old Navy
04.2017 - 05.2025

Front Desk Receptionist

Schneider Chiropractic Clinic
10.2015 - 05.2016

Bachelor of Science - Criminal Justice

Kennesaw State University

High School Diploma -

Sprayberry High School

Interests

  • Scrapbooking
  • Movies
  • Sudoku
  • Soccer
  • Cooking and baking

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