Summary
Overview
Work History
Education
Skills
Projects And Extracurriculars
Awards
Timeline
Generic

Taylor Gorman

Fort Wayne,IN

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Events Assistant/Lead Event Assistant

GEN-D Events
02.2023 - Current
  • Collaborate closely with clients to coordinate events, ensuring all needs and expectations are met to guarantee smooth and effortless execution from the client's perspective
  • Work together with vendors to finalize event details, while also establishing expectations and fostering strong relationships
  • Administer a CRM platform to monitor client events, incoming inquiries, contracts, payments, and discussions, ensuring seamless coordination, avoiding overlaps, and guaranteeing that every individual has been attended to by the events team
  • Establish numerous new procedures for inventory management, client consultations, employee training, and collaborate with other divisions within GEN-D to coordinate various upcoming events and property requirements
  • Accurately and efficiently track cash sales utilizing both CRM platform and Excel
  • Ensure meticulous attention to every detail, regardless of size, and adeptly pivot in the event of any issues.

Nanny/Family Assistant

01.2021 - Current
  • Housekeeping, cooking meals, and picking kids up from daycare
  • Planning events for personal and corporate business outings.

Cashier/Bartender

Shigs In Pit
02.2022 - 06.2023
  • Preparing alcoholic or non-alcoholic beverages for patrons
  • Interacting with guests, taking orders and serving
  • Assessing customers’ needs and making recommendations
  • Check customers’ identification and confirm it meets legal drinking age
  • Ability to keep designated areas organized, stocked and clean
  • Properly handle POS system to process and receive payments and issuing receipts as customers leave
  • Ability to work well with others and to be sure to give guests the best experience as they visit.

Froster

Nothing Bundt Cakes
07.2020 - 04.2021
  • Strong attention to detail to ensure the high quality of products
  • Ability to create custom orders for customers
  • Properly follow instructions for mixing frosting
  • Utilize the techniques I have learned to create the look and presentation standards necessary
  • Maintaining a clean and safe workspace according to health and safety procedures.

Shop Employee/Store Manager

DeBrand Fine Chocolates
08.2018 - 07.2020
  • Provide customers with thorough knowledge of products
  • Provide excellent customer service skills
  • Efficiency in packaging, taking orders, making drinks, and desserts
  • Keeping products stocked and presented up to DeBrand’s standard
  • Promoted to store manager after showing growth and development in leadership and management skills
  • Responsible for scheduling, ordering products, training and development, and communications to employees
  • Maintaining daily sales sheets

Education

High School Honors Diploma -

Carroll High School
06.2019

Courses towards Business Administration -

Purdue Global

Skills

  • Customer Service
  • Management
  • Leadership
  • Teamwork
  • Attention to Detail
  • Public Speaking
  • Adaptability
  • Decision-making capabilities
  • Task Delegation
  • Project Planning
  • Process Improvement
  • Organizational Skills

Projects And Extracurriculars

  • Family Career and Community Leaders of America, A National, State, and Local organization ran and planned by members with a focus on career and technical skills and a central focus on family. Engages members in competitive events to showcase the leadership skills developed throughout the school year. Prepares and provides real life skills to navigate through careers, family, and the community.
  • Culinary Arts, High School Program. Dual credit program equipped with many opportunities to develop, create, and provide menu items to various school and community functions. Provides the opportunity to compete in a State Level Management and Culinary program called ProStart.

Awards

  • ServSafe Certification
  • Liquor License

Timeline

Events Assistant/Lead Event Assistant

GEN-D Events
02.2023 - Current

Cashier/Bartender

Shigs In Pit
02.2022 - 06.2023

Nanny/Family Assistant

01.2021 - Current

Froster

Nothing Bundt Cakes
07.2020 - 04.2021

Shop Employee/Store Manager

DeBrand Fine Chocolates
08.2018 - 07.2020

High School Honors Diploma -

Carroll High School

Courses towards Business Administration -

Purdue Global

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Taylor Gorman