Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Gramling

Holly Springs,GA

Summary

Dedicated, passionate and experienced sports professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Specializing in event and operations management.

Overview

8
8
years of professional experience

Work History

Director of Operations

USA Stadium
02.2024 - Current
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Scheduled over 100+ tournament games, practices, and showcases
  • Recruited, hired and managed a staff of scorekeepers, grounds crew members, shuttle and concessions.
  • Monitored budget and utilized operational resources.
  • Spearheaded marketing initiatives that resulted in participation of 1000+ teams over the course of the season, driving significant attendance and growhth

Event Director

Perfect Game USA
02.2023 - 02.2024
  • Took the lead on various events such as tournaments and showcases for the Perfect Game Florida region.
  • Recruited and hired part time staff members and help launch an internship program for the Florida region, providing guidance on best practices in event management.
  • Scheduled over a 1000+ baseball games in 2024 across several facilities in the state
  • Led the national travel baseball rankings, ages 14u-18u, throughout the year.
  • Coordinated travel and accommodations for event attendees, with our affiliated hotel partners.
  • Managed day-to-day operations of the baseball department, ensuring smooth functionality across all areas.

Tournament Director - National

Perfect Game USA
01.2020 - 01.2023
  • Operated various baseball events such as tournaments and showcases. Taking the lead on signature events such as the WWBA National Tournament, Jr. National Showcase and Youth World Series.
  • Led the national travel baseball rankings for ages 14u-18u.
  • Coordinated the recruitment, hiring and management of a staff across several locations simultaneously.
  • Traveled to various locations throughout the country to represent Perfect Game and monitor tournament operations.
  • Enhanced tournament experiences for both customers and staff by managing logistics and coordinating staff.
  • Managed budgets and resources effectively.

Ambassador, Guest Services

Atlanta Braves
03.2017 - 08.2019
  • Operated several of Truist Park's hospitality group spaces such as the Home Depot Clubhouse, Below the Chop and the Hank Aaron Terrace on both game days and non-game days.
  • Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
  • Implemented customer feedback system to continuously improve service quality.
  • Worked with the Atlanta Braves front office in order to execute special events such as Kids Run the Bases, pregame parades, post-game concerts, and A-List Member appreciation nights.

Education

Bachelor of Science - Sport Management

Kennesaw State University
Kennesaw, GA
12-2019

Skills

  • Operational efficiency
  • Operations oversight
  • Strategic planning
  • Strategic planning and execution
  • Staff hiring
  • Scheduling
  • Marketing strategies
  • Budget control

Timeline

Director of Operations

USA Stadium
02.2024 - Current

Event Director

Perfect Game USA
02.2023 - 02.2024

Tournament Director - National

Perfect Game USA
01.2020 - 01.2023

Ambassador, Guest Services

Atlanta Braves
03.2017 - 08.2019

Bachelor of Science - Sport Management

Kennesaw State University

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Taylor Gramling