Taylor Green
Buena Vista ,GA
Summary
Entry-level teaching professional with solid multitasking, time management, and communication skills combined with unwavering devotion to student success. Familiar with different instructional approaches and technology options used in elementary classrooms. Knowledgeable about curricula, lesson planning, and individual student mentoring approaches.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Rigby's Entertainment Complex
2023.05 - 2023.08
- Enhanced customer satisfaction by addressing and resolving service-related issues promptly.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
- Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Retail Sales Associate
Acadamey Sports And Outdoors
2020.05 - 2022.08
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
Education
Bachelor of Science - Elementary Education
Brenau University
Gainesville, GA05.2024
High School Diploma -
Marion County High School
Buena Vista, GA05.2020
Skills
- Communication
- Teamwork/ Collaboration
- Critical Thinking
- Customer Service
- Active Listening
- Conflict Mediation/ Resolution
- Adaptability
- Serving Diverse Communities
- Elementary Education (Elementary classroom field experience - kindergarten, first grade, and fifth grade) (student teaching- 2nd grade)
- Interpersonal skills
- Georgia Teaching Certification (2024)
Brenau Universirty Basketball and Track and Field Athlete
Throughout four years of college, while maintaining a 4.0 GPA and balancing course work and membership in multiple honor societies, as well as serving as the President of the Brenau University chapter of Alpha Kappa Alpha Sorority, Inc., I was also a competitor and member of the Brenau University Golden Tigers' Basketball and Track and Field Teams.
Timeline
Customer Service Representative
Rigby's Entertainment Complex
2023.05 - 2023.08
Retail Sales Associate
Acadamey Sports And Outdoors
2020.05 - 2022.08
Bachelor of Science - Elementary Education
Brenau University
High School Diploma -
Marion County High School
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