Taylor Greene

• Evaluated insurance policies and analyzed damages to determine coverage.
• Prepared summaries of damage, payments, and policy coverage.
• Established relationships with clients and insurance companies to foster timely claims resolution.
• Answered customer questions regarding deductibles.
• Examined claims forms and other records to determine insurance coverage.
• Researched and analyzed policy contracts to verify proper payment of claims.
• Documented all investigation activity and presented reports to management.

Once Licensed for PA I will also be obtaining a Field Adjuster License

• Inspected incoming and outgoing materials for accuracy and quality.
• Communicated with team members about quality issues or fraudulent activity.
• Inspected quality of products, taking note of inconsistencies, fraud and other specifications.
• Performed visual inspections and non-destructive tests of data and documentation.
• Audio playback of recorded calls to get the scope of data to compare with transactions

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
• Coordinated with janitorial and engineering staff on maintenance and upkeep.
• Developed and implemented marketing strategies to increase occupancy rates.
• Coordinated with legal counsel to resolve tenant disputes.
• Maintained sufficient number of units market-ready for lease.
• Kept properties in compliance with local, state and federal regulations.
• Monitored and tracked payments and expenses, providing timely and accurate financial reports.
• Delivered emergency 24-hour on-call service for tenants on building issues.
• Analyzed operational information for impact
• Identified trends, recommended appropriate adjustments.

• Kept reception area clean and neat to give visitors positive first impression.
• Maintained confidentiality of information regarding clients and company.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Answered central telephone system and directed calls accordingly.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Managed multiple tasks and met time-sensitive deadlines.
• Assisted with onboarding new clients and securing paperwork completion.
• Maintained visitor log for entering and leaving facility for security purposes.
• Health and Vital Screening upon arrival and check-in
• Charted and documented body markings and tattoos.

• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Followed nutritional plans to prepare optimal meals.
• Assisted disabled clients to support independence and well-being.
• Completed entries in log books, journals, and care plans to accurately document and report patient progress.
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.

• General janitorial services with business and residential clients, billing, customer service