Taylor Grice
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at UPS through expert package handling and safety management. Skilled in team leadership and complex problem-solving, demonstrating a strong respect for family values and effective communication. Achieved significant improvements in service delivery and team performance, fostering trust and reliability.
Responsible In-Home Babysitter with successful track record of providing children with fun and healthy environment. Well-versed in building children's routines while handling emotional, social and nutritional needs. Patient and dependable individual possessing caring nature and optimistic attitude paired with determination to make difference in young lives.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
3
3
years of professional experience
Work History
In-Home Babysitter
Self Employed
08.2023 - Current
- Demonstrated responsibility by adhering to family-specific rules, expectations, and protocols while caring for the children.
- Increased family satisfaction by building strong relationships with both children and parents based on trust and communication.
- Reviewed and followed parent directions for children's care.
- Collaborated with parents to develop age-appropriate goals for each child''s growth and development.
Package Handler
UPS
04.2023 - 12.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Manager
Popeyes® Louisana Kitchen
03.2021 - 10.2021
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Education
High School Diploma -
Perspectives Leadership Academy
Chicago, IL06.2023
Skills
- Respect for family values
- Outdoor Activity Supervision
- Language Development Support
- Background Check Clearance
- Homework Assistance
- Heavy Lifting
- Warehouse Safety
- Sorting Packages
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Hobbies
I have played sports in the past such as track and basketball. I also am very experienced in doing hair, which I love to do.
Timeline
In-Home Babysitter
Self Employed
08.2023 - Current
Package Handler
UPS
04.2023 - 12.2023
Manager
Popeyes® Louisana Kitchen
03.2021 - 10.2021
High School Diploma -
Perspectives Leadership Academy
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