Taylor Grice
Porter,TX
Summary
Dedicated Delivery Expert with a proven track record at Mac Pizza Management, excelling in customer service and safe driving. Recognized for consistently achieving on-time deliveries while maintaining high hygiene standards and a clean driving record. Dependable and detail-oriented, adept at handling packages efficiently and resolving customer complaints effectively.
Overview
9
9
years of professional experience
Work History
Delivery Expert
Mac Pizza Management
07.2022 - Current
- Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
- Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
- Kept vehicles clean and well-maintained both inside-out, reflecting positively on the company''s brand image when making deliveries.
- Coordinated consistent on-time deliveries of damage-free goods.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
Crew Member
Wendy's
11.2016 - 11.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Associate of Arts - Criminal Justice
Lone Star College
Houston, TX12-2024
Skills
- Package handling
- Customer service
- Valid Driver's license
- Clean driving record
- Time management
- Dependable and reliable
- Safe driving
- Attention to detail
- Lifting techniques
Timeline
Delivery Expert
Mac Pizza Management
07.2022 - Current
Crew Member
Wendy's
11.2016 - 11.2021
Associate of Arts - Criminal Justice
Lone Star College
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