Taylor Grider
Clarkston,WA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
11
11
years of professional experience
Work History
Server
Hazels Good Eats
09.2019 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Lancôme Counter Manager
Macys
04.2014 - 10.2018
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Budgeted, audited and balanced cash handlings to secure cash drawer.
- Facilitated strategies to present and sell merchandise through regular product demonstrations.
- Achieved sales goals through effective communication and demonstration of products.
- Handled cash transactions accurately, balancing registers at the end of each shift without discrepancies.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Prepared daily reports on sales, inventory levels, and other key performance indicators for management review.
Education
High School Diploma -
Clarkston High School
Clarkston06-2011
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Guest relations management
- Point of sale operation
- Professional appearance
Timeline
Server
Hazels Good Eats
09.2019 - Current
Lancôme Counter Manager
Macys
04.2014 - 10.2018
High School Diploma -
Clarkston High School
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