Taylor Guffey
Ocala,FL, Florida
Summary
Motivated Waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
5
5
years of professional experience
Work History
Waitress
Gator's Dockside
Ocala, Florida
05.2021 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Waitress
Yamatos
Ocala, Florida
09.2017 - 05.2021
- Prepare checks that itemize and total meal costs and sales taxes
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen/sushi staff.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Associate of Arts And Sciences -
College of Central Florida Ocala
Ocala, Florida08.2020
High School Diploma -
North Marion High School
Citra, Florida06.2017
Skills
- Work Well Under Pressure
- Specials Promotion and Upselling
- Warm and Friendly to Guests
- Conflict and Complaint Resolution
- Team Player
- Order Accuracy and Delivery
- Transactions and Cash Handling
Timeline
Waitress
Gator's Dockside
05.2021 - Current
Waitress
Yamatos
09.2017 - 05.2021
Associate of Arts And Sciences -
College of Central Florida Ocala
High School Diploma -
North Marion High School
Similar Profiles
Brandi BosmanBrandi Bosman
Assistant General Manager at Gator's DocksideAssistant General Manager at Gator's Dockside
Kaylee FitzpatrickKaylee Fitzpatrick
Server at Gator's DocksideServer at Gator's Dockside
Mikaela CasseseMikaela Cassese
Kid's Party Host and Floor Attendant at Ally B Gator'sKid's Party Host and Floor Attendant at Ally B Gator's