Taylor Hamilton
Winfield Park,NJ
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
8
8
years of professional experience
Work History
Administrative Supervisor
Twinboro Physical Therapy
03.2023 - Current
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
- Trained new employees on company policies, procedures, software applications.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Patient Support Specialist
Connective Rx
10.2021 - 05.2022
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Handled difficult customers with professionalism and empathy, leading to increased customer loyalty.
- Responded proactively and positively to rapid change.
- Delivered exceptional service through active listening, clear communication, and professional etiquette on each call handled.
- Gathered customer information and promptly input data into computer system.
- Managed high volume of incoming calls from customers, providing outstanding customer service to callers.
Office Manager
The Carpenter
08.2016 - 02.2019
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed procurement processes for timely delivery of materials while minimizing costs, ensuring smooth project execution.
- Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
Education
No Degree - Health Sciences
Union County College
Cranford, NJ06.2026
Skills
- Staff Training
- Employee Supervision
- Filing
- Multitasking and Organization
- Data Entry
- Team Leadership
- Handling Complaints
- Decision-Making
- Documentation and Recordkeeping
- Administrative Management
Timeline
Administrative Supervisor
Twinboro Physical Therapy
03.2023 - Current
Patient Support Specialist
Connective Rx
10.2021 - 05.2022
Office Manager
The Carpenter
08.2016 - 02.2019
No Degree - Health Sciences
Union County College
Similar Profiles
Aliya WrightAliya Wright
Rehabilitation Technician at Twinboro Physical TherapyRehabilitation Technician at Twinboro Physical Therapy
Roberto LopezRoberto Lopez
Office Manager at Bayonne Physical Therapy Dba Golden Gate PhysicalOffice Manager at Bayonne Physical Therapy Dba Golden Gate Physical
Sthefania Cardenas GonzalezSthefania Cardenas Gonzalez
Front Desk Receptionist at Therapy Care Physical TherapyFront Desk Receptionist at Therapy Care Physical Therapy