Taylor Hancock

• Opened and closed accounts with American National before becoming Atlantic Union Bank.
• Provided exceptional service to high-value clients during transactions, fostering strong relationships and loyalty.
• Manage deposits, withdrawals, transfers and check cashing; verify customer identification, signature and balance information; process loan payments.
• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Maintained books and paperwork for audits.
• Assisted customers with compromised debit cards and issued new credentials.
• Audited fellow teller currency to contribute to dual-control procedures.

• Organized recreational activities to enhance resident engagement and social interaction.
• Assisted in planning and implementing therapeutic programs tailored to individual resident needs.
• Collaborated with multidisciplinary team to ensure holistic care and support for residents.
• Maintained accurate documentation of participation in activities and resident feedback.

Promotional Design Competition

Part of an ACC- sponsored team designing the garden exhibit. Layout design, signage, posters, prop and backgrounds. A blue ribbon win.

Coloring Book Illustrations, Layout Design

Designed a career guide coloring book written by a teacher in Malawi. Created 9 illustrations. Completed page layout in InDesign. Submitted 100 copies to children in Malawi.

Advertising and Signage

Created all marketing and advertising materials for Mini Maker Fair. Promotional box designed and executed with a laser engraver. Distributed to promote pub,ic interest for the event. Made a custom t-shirt design to wear at event.