Summary
Overview
Work History
Education
Skills
Programs & Tools
Timeline
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Taylor Hankins

Phoenix,AZ

Summary

Versatile professional with a strong background in operations management, technical installation, and sales across diverse industries. Proven expertise in client relationship building, team leadership, and process optimization. Skilled at delivering quality service, driving business growth, and maintaining high standards of professionalism and efficiency. Adept at adapting to dynamic environments and fostering collaborative teamwork.

Overview

11
11
years of professional experience

Work History

Contractor

EZ Clean - Bravo Washing
03.2020 - 03.2025

Detail-oriented and reliable contractor with five years of experience in pressure washing services for both residential and commercial clients. Skilled in operating high-pressure equipment, conducting quality inspections, and developing efficient workflows to ensure client satisfaction. Strong team collaborator with hands-on experience in troubleshooting and maintaining equipment to minimize downtime.

Owner/Operations Manager

Sweet T's Pools
01.2020 - 01.2022

Entrepreneurial operations manager with hands-on experience overseeing all aspects of a service-based business. Proven ability to develop and implement strategies that enhance efficiency, drive profitability, and improve customer satisfaction. Skilled in budgeting, vendor negotiation, and marketing, with a track record of increasing brand visibility and streamlining daily operations for sustainable growth.

Medicare Specialist

C3
07.2019 - 12.2019

Experienced Medicare specialist with a strong grasp of healthcare regulations and claims processing. Adept at analyzing complex Medicare claims for accuracy and compliance, resolving escalated coverage issues, and coordinating with providers to ensure proper documentation. Known for developing efficient workflows that reduce errors and support regulatory adherence within high-volume environments.

Brand Ambassador

Qunol
06.2019 - 12.2019

Dynamic brand ambassador with experience driving product awareness through targeted marketing, social media campaigns, and strategic retail partnerships. Skilled in analyzing customer feedback to refine messaging and improve the overall brand experience. Proven success in collaborating with sales teams to tailor promotions for local markets and boost consumer engagement.

Installation and Service Technician

Invisible Fence Inc.
12.2018 - 07.2019

Skilled installation and service technician experienced in configuring complex electronic systems for residential and commercial clients. Proficient in diagnosing and resolving technical issues to maintain optimal system performance. Experienced in training junior technicians, creating detailed documentation, and utilizing a variety of hand and power tools for precise installation and maintenance.

Junior Partner

Tier One Business Solutions
04.2018 - 12.2018

Results-driven junior partner with a focus on leading sales strategies and driving team performance to consistently exceed targets. Skilled in market trend analysis, client relationship management, and coaching to boost productivity. Proven ability to set and achieve ambitious sales goals while fostering long-term business partnerships.

Sales Representative

Various Companies
09.2017 - 04.2018

Motivated sales representative skilled in building and maintaining client relationships to drive customer loyalty and revenue growth. Experienced in delivering persuasive product presentations, analyzing sales data to optimize strategies, and generating new business through upselling, cross-selling, and proactive outreach. Adept at expanding customer bases via cold calling and networking.

Honor Guard Member

US Army
08.2014 - 08.2017

Dedicated Honor Guard member with extensive experience coordinating ceremonial events with precision and strict adherence to military protocols. Skilled in training and mentoring team members, maintaining professional standards, and fostering teamwork. Committed to upholding military traditions through participation in funerals, parades, and formal ceremonies.

Education

High School Diploma -

Dove Creek HS
Dove Creek, CO
03.2014

Skills

  • Operations Management
  • Client Relationship Management
  • Sales & Marketing Strategy
  • Team Leadership & Training
  • Technical Installation & Troubleshooting
  • Process Improvement
  • Quality Assurance

Programs & Tools

  • Microsoft Office (Word, Excel, PowerPoint)
  • CRM Software (Salesforce or HubSpot)
  • Social Media Platforms (Facebook, Instagram)
  • Basic Accounting Software (QuickBooks)
  • Technical Tools & Equipment related to Installation & Maintenance

Timeline

Contractor

EZ Clean - Bravo Washing
03.2020 - 03.2025

Owner/Operations Manager

Sweet T's Pools
01.2020 - 01.2022

Medicare Specialist

C3
07.2019 - 12.2019

Brand Ambassador

Qunol
06.2019 - 12.2019

Installation and Service Technician

Invisible Fence Inc.
12.2018 - 07.2019

Junior Partner

Tier One Business Solutions
04.2018 - 12.2018

Sales Representative

Various Companies
09.2017 - 04.2018

Honor Guard Member

US Army
08.2014 - 08.2017

High School Diploma -

Dove Creek HS