Taylor Hart

**IN THIS COMPANY I WEAR A FEW DIFFERENT HATS BUT LISTED ABOVE IS MY "OFFICIAL" TITLE.**

• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Maintained accurate financial records by regularly reconciling accounts payable transactions.
• Input all company receipts and invoices into QuickBooks
• Supported management by processing invoices and documents with consistent on-time delivery.
• Editing & tracking hourly and salary payroll to be processed weekly
• Creating new jobs / new customers in company CRM system (If customer isn't new then just inputting new job to already existing customer in CRM system)
• Sending out / creating proposals for customers
• Creating Invoices for jobs once job is completed
• Scheduling on CRM system and Google calender once signed proposals are sent back and deposits are collected (if they were required).
• Entering in labor to all jobs scheduled to get proper P&L on CRM system.
• Creating work orders (Selected crews) and entering them into CRM system for the job they worked to get proper P&L.
• Monthly billing (Creating / Sending out invoices to customers that we only bill once a month typically the 1st Monday of the month this occurs)

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Developed systems and procedures to improve operational quality and team efficiency.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors and suppliers.
• Interacted well with customers to build connections and nurture relationships.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Assisted with day-to-day operations of facility.
• Monitored and entered daily revenues for every project.
• Entered and edited payroll weekly
• Solved problems timely and effectively, ensuring customer satisfaction
• Gathered, organized and modeled data to assist other management in making key decisions
• Generated reports detailing findings and recommendations
• Boosted customer experiences by delivering superior customer service, issue resolution and merchandising
• Managed / created sales spread sheets
• Ordered Materials for projects
• Scheduling all projects with customers and Project Managers.
• Managed permits for projects.

• Solved problems timely and effectively, ensuring customer satisfaction
• Gathered, organized and modeled data to assist management in making key decisions
• Assisted operations manager with planning of routine operations and special projects
• Assisted with day-to-day operations of facility.
• Generated reports detailing findings and recommendations
• Boosted customer experiences by delivering superior customer service, issue resolution and merchandising
• Managed sales spread sheets
• Managed trucking
• Ordered Materials for projects
• Scheduling all projects with customers and Project Managers.

• Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats
• Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items, including pet food, treats and toys
• Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions and supplement recommendations for pet owners
• Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection
• Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods
• Kept animal coats clean and healthy with regular washing, grooming and trimming
• Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care
• Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.