Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Taylor Harte-Lopez

Smith River,CA

Summary

Proactive and caring worker with experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

Overview

11
11
years of professional experience

Work History

Restaurant Server

Lucky 7 Casino
08.2022 - Current
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Established rapport with regular customers, fostering loyalty through exceptional service.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.

Barista

Samuel Hernandez, Casita Coffee
06.2022 - 12.2022
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.

Foster Care Provider

Del Norte County
10.2017 - 10.2019
  • Enhanced the well-being of foster children by providing a safe, nurturing environment and addressing emotional, social, and educational needs.
  • Collaborated with caseworkers and support teams to ensure proper care for the child in the foster system.
  • Managed daily routines and schedules, fostering consistency and stability in the lives of the foster child.
  • Promoted healthy relationships among family members through effective communication practices and conflict resolution strategies.
  • Provided transportation to school, appointments, extracurricular activities, and family visits as needed.
  • Developed trust-based relationships with each child by offering emotional support and empathetic listening skills when needed most.
  • Communicated effectively with biological parents as appropriate to facilitate reunification efforts when possible.
  • Helped reunify birth families through coordinated visitation strategies.

Barista

Alisa’s Custom Coffee
09.2013 - 10.2014
  • Enhanced customer satisfaction by efficiently serving food and beverages for dine in and to go.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Promoted additional items with beverages, increasing store sales.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.


Education

High School Diploma -

Sunset High School
Crescent City, CA
2015

Skills

  • Bilingual
  • Relationship Management
  • Food safety understanding
  • Guest service
  • Allergy awareness
  • Alcohol Service
  • Customer Satisfaction
  • Exceptional communication
  • Boundaries Setting
  • Team Collaboration
  • Time management abilities
  • Adaptability and Flexibility
  • Professionalism
  • Teamwork and Collaboration
  • Multitasking
  • Problem-Solving
  • Relationship Building

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Server

Lucky 7 Casino
08.2022 - Current

Barista

Samuel Hernandez, Casita Coffee
06.2022 - 12.2022

Foster Care Provider

Del Norte County
10.2017 - 10.2019

Barista

Alisa’s Custom Coffee
09.2013 - 10.2014

High School Diploma -

Sunset High School

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Taylor Harte-Lopez