TAYLOR HAYES
Deltona,FL
Summary
Medical Assistant Technician (MAT)/ Registered Pharmacy Technician (RPhT)
With a strong background in patient care, medical triage, and electronic health record systems. Showcased the ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Experienced in a fast-paced healthcare setting and contributing positively to team-focused environments, expert in filling high-volume prescriptions in a timely and accurate manner.
Overview
7
7
years of professional experience
Work History
Prior Authorization Specialist
Kroger
04.2022 - 10.2022
- Communicate effectively with insurance companies, providers, pharmacies, and patients regarding prior authorizations.
- Reviewing authorization requests and making determinations on correct authorization processes.
- All while monitoring management goals, adhering to company standards, policies, and procedures.
Account Managing Rep/Customer Service
Cardwork Inc.
10.2018 - 06.2019
- Seeking to help clients succeed in their personal banking goals.
- While deepening customer relations by performing efficient and accurate banking.
Pharmacy Lead Tech
Walmart Pharmacy
03.2016 - 08.2017
- Providing patients with safe and effective medication therapies.
- Working closely with pharmacists and other healthcare professionals in diverse settings such as hospitals, clinics, and community pharmacies.
- Billing online insurances, Order, label, and count stock of medications, or supplies and enter inventory data into system.
- While accurately preparing and distributing patient medications, performing calculations, preparing sterile medicines, collection accurate patient information, and processing medications all in accurate time frame.
Education
MEDICAL ASSISTANT TECHNICIAN -
Florida Technical College
DeLand, FL09-2017
PHARMACY TECHNICIAN -
Florida Board of Pharmacy
03.2013
Skills
- Prior authorization
- Claims processing
- Medical terminology
- Billing procedures
- Benefit verification
- Customer relationship management
- Workflow optimization
- Data entry accuracy
- Effective communication
- Problem solving
- Attention to detail
- HIPAA compliance
- Electronic health records proficiency
- Multitasking ability
- Recordkeeping and data input
Timeline
Prior Authorization Specialist
Kroger
04.2022 - 10.2022
Account Managing Rep/Customer Service
Cardwork Inc.
10.2018 - 06.2019
Pharmacy Lead Tech
Walmart Pharmacy
03.2016 - 08.2017
MEDICAL ASSISTANT TECHNICIAN -
Florida Technical College
PHARMACY TECHNICIAN -
Florida Board of Pharmacy
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